| DVSport, Inc. is a software company based in Pittsburgh, Pennsylvania specializing in digital video acquisition, analysis, and playback software designed specifically for the sports market. With over 2,350 systems deployed, DVSport has a strong customer base that spans the professional, intercollegiate and high school sports market. Additionally, DVSport is the industry leader in HD Instant Replay solutions for professional and collegiate sports. DVSport is leading the way in developing innovative digital video solutions at all levels of competition for all sports and delivers proven solutions that have become the standard by which sports-related digital video analysis systems are measured. DVSport customers use their custom-designed software products on a daily basis to scout, analyze, review, and teach.We are seeking an experienced, highly motivated, organized individual to serve as a Technical Support Specialist II in our Pittsburgh, PA office. Your Role: Responsible for providing timely and professional day to day support of internal IT infrastructure while executing the implementation of projects, upgrades and continuous improvement for IT and network services. Maintain documentation of processes and procedures and provide input during the development of new projects, products, and bids. Work closely with technical support specialists I and develop training for peers What you need bring to the game: - 3+ years of system support.
- Functional knowledge of Microsoft Windows Server and Client operating systems.
- Proficient in storage technologies such as RAID, NAS, SAN, SATA, SAS.
- Functional networking knowledge including TCP/IP, DNS, WINS, DHCP.
- Documented security knowledge and experience.
- Commitment to high quality service to both clients and fellow team members.
- Ability to multi-task and shift priorities as needed.
- Excellent verbal and written communication skills.
- Ability to work independently with minor guidance
- Strong problem solver.
- Ability and willingness to travel at times.
- Comfortable with a fast paced environment.
- Associate’s degree in related field.
Bonus skills: - Experience with Switches, Routers, VLAN's, VPN Devices
- VOIP experience
- SQL
- Experience in administering and deploying websites using IIS and SQL server
- Scripting knowledge
- Interest in sports, participation at a higher level and knowledge of the sport and/or rules/officiating
- IT experience from a mission critical background such as athletics, financial compliance, military, or broadcast systems.
Our Benefits: Competitive compensation packages First class medical benefits 401K Unlimited coffee and snacks Company gear for all employees Exciting and dynamic work environment
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