Position Summary: Under limited supervision of the Parks, Recreation and Open Space Manager, oversees the operational planning, establishment, execution, and evaluation of a multifaceted program/facility. Oversees fiscal, operational, administrative, and human resources management of the program/facility. Provides day-to-day leadership to employees. Maintains confidentiality of all privileged information.
The general level and nature of this position are described in the headings below. This is not an all-inclusive list of all responsibilities, duties, and skills required of personnel in this classification.
Essential Duties and Responsibilities: •Oversees the supervision of personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. •Manages and oversees the administrative and daily operations of a recreational program/facility, ensuring compliance with state and federal policies and regulations. •Establishes, implements, and communicates goals, objectives, policies and procedures in accordance with strategic plan. •Increases division’s effectiveness by participating in recruiting, selecting, orienting, training, coaching, counseling, and disciplining; assigns accountabilities; planning, monitoring, and appraising job results; develops a climate for offering information and opinions; provides and participates in educational opportunities. •Oversees maintenance of the equipment and facilities to ensure a safe and sanitary environment. •Designs and develops programs to meet community needs. •Develops and monitors annual operating budgets and provides fiscal direction. •Oversees and/or coordinates the collection, compilation, and analysis of program activity data; develops, writes, and presents comprehensive statistical and narrative program reports. •Assists in producing, developing, advertising, and marketing programs in various media such as print and video; may assist in developing teaching materials, handouts, news releases, pamphlets, and brochures. •Collaborates with community organizations to consolidate resources and enhance programs. •Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient operation of the program. •Participates in the division's financial planning; coordinates the preparation of operating budgets and projections, and monitors and controls expenditures against budget. •Reviews, evaluates, and initiates services to clients, to employees, other divisions and the general public. •Assures the safety and security of the facilities. •Coordinates snow removal operations. •Oversees the stocking and sale of concessions. •Manages and schedules recreation special events in aquatics, recreation, golf and ice rink. •If managing aquatics, performs lifeguard surveillance, swimming lessons and oversees and ensures that all aquatics staff hold current American Red Cross certifications. •Performs public relations services as required; coordinates allocation of facility space and hours; observes and conducts risk management inspections; attends and sponsors public safety events. •May manage off-hours security and emergency maintenance conditions. •Establishes, monitors, and maintains customer services standards; trains and develops employees and/or volunteers in customer service and customer relation skills. •Develops and implements systems to maintain records on employees, inventories, compliance activities, and collect usage statistics. •Provides leadership and promotes staff development for all personnel, identifying and publicizing internal and external training and educational opportunities. •Maintains professional and technical knowledge by conducting research; attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations. •Maintains confidentiality of all privileged information. •Contributes to a team effort and accomplishes related results as required. •Performs other duties as required.
Knowledge, Skills, and Abilities: •Knowledge of applicable federal, state, county and local laws, regulations, and requirements. •Knowledge of budgeting, cost estimating, and fiscal management principles and procedures. •Knowledge of the principles and practices of management, of the structure and processes of government, of management support functions. •Knowledge of CPR and emergency medical procedures. •Knowledge of potential sports injuries. •If managing aquatics, skill in the application of life guarding surveillance and rescue techniques. •Skill in operating business computers and office machines, including in a Windows environment. •Skill in customer/client relationships. •Skill in budget preparation and administration. •Skill in preparing, reviewing, and analyzing operational and financial reports. •Skill in providing leadership to, supervising, training, and evaluating assigned staff. •Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations. •Ability to work effectively with a wide range of constituencies in a diverse community. •Ability to develop consistent procedures involving fees, officiating, sports and aquatic rules, liability issues, registration, program and customer service evaluations, publicity, fund-raising and record-keeping. •Ability to react calmly and effectively in emergency situations. •Ability to foster a cooperative work environment. •Ability to interpret and evaluate client informational needs and to determine appropriate alternative solutions. •Ability to create, compose, and edit written materials. •Ability to develop and maintain recordkeeping systems and procedures. •Ability to prepare reports; to edit, organize and present clearly and concisely, oral and written reports of findings and recommendations. •Ability to communicate effectively, both verbally and in writing. •Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels. •Ability to maintain confidentiality.
Physical Demands: While performing the duties of this job, the employee regularly is required to swim (if aquatics) sit and stand; have manual and finger dexterity; stoop, and talk or hear. The employee is frequently required to walk, and climb stairs. The employee is occasionally required to crawl, reach above shoulder level, crouch, kneel, balance, push/pull, and carry. The employee must regularly lift and/or move up to 25 pounds. The employee must occasionally lift and/or move up to 50 pounds with the assistance of equipment or another person.
Work Environment: Work is performed in an office setting with a moderate noise level and in field/aquatic environments with moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. Work environment involves some exposure to hazards or physical risks, and requires following basic safety precautions. Work may be stressful at times. Occasional travel, attendance at various meetings and work outside the normal business hours is required.
Each and every County position requires the following professional skills and abilities as key and necessary elements of performance. Employees are required to:
•Demonstrate regular and reliable attendance; •Work well with others and participate fully in a team oriented environment; •Interface with other employees and customers in a courteous and respectful manner; •Project positive support of their department and all county organizations at all times; and, •Maintain and enhance the County’s commitment to customer service excellence.
Minimum Qualifications: •Bachelor’s Degree from an accredited college or university in Recreation, Golf Course Management, Public or Business Administration or related field, or equivalent combination of education and related work experience. •Five years of recreational related management experience. •Three years of supervisory experience across all years of job related experience. If managing aquatics, the supervisory experience must be in aquatic facility management capacity. •Must possess or have ability to obtain within first thirty days of employment, and must maintain Community First Aid, CPR, and AED certifications. •If managing aquatics, must possess or have the ability to obtain within six months of employment and maintain Certified Pool Operator or Aquatic Facility Operator certificate. •If managing aquatics, must possess or have ability to obtain within six months of employment and must maintain American Red Cross Lifeguard Training and Water Safety Instructor certificates. •If managing aquatics, must possess or have ability to obtain within six months of employment and must maintain American Red Cross Oxygen Administration, Blood-borne Pathogens, and AED training. •Must successfully complete pre-employment physical exam prior to commencing work. •Must pass a competency water skills test every six months. •Must successfully complete a thorough background investigation.
Preferred Qualifications: •Master’s Degree from an accredited college or university in Recreation, Public or Business Administration or related field. •Certified Park and Recreation Professional (CPRP) or Certified Parks and Recreation Executive (CPRE) certification. •Certified Ice Technician (CIT) certification. •Certified Ice Rink Manager (CIRM) certification. •Lifeguard and Water Safety Instructor Trainer certification. •Professional Golfers Association (PGA) Class A certification. •Club Management Association of America (CMAA) certification. •Golf Course Superintendents Association of America (GCSAA) certification.
Internal Number: 19033
About Los Alamos County
County Application is required. Apply at the Human Resources Division, County of Los Alamos, 1000 Central Avenue, Ste.230, Los Alamos, NM 87544. Applications are available in our office, at www.losalamosnm.us or by calling (505) 662-8040.If you are an individual with a disability who is in need of an auxiliary aid or services to participate in the examination process, notify the Human Resources Division at (505) 662-8040 at the time of application. Some documents can be provided in accessible formats. Contac Human Resources at the above number if an accessible format is needed.Applications become a public record upon receipt and may be made available for public inspection.Selection Procedure:The Incorporated County of Los Alamos does not discriminate on the basis of race, color, religion, sex, age, national origin, sexual orientation or gender identity, disability, genetic information, or veteran status in employment or the provisions of service.LOS ALAMOS COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
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