For Us, It's A Mission

At Mylan, we mean it when we say we work every day to provide access to high quality medicines to the world's 7 billion people. If you are unconventional, relentless and passionate. If you believe in doing what's right, not what's easy. If you are a doer and have a passion for serving others, we want to talk to you.

Make a Difference

At Mylan, each person has the ability to make a difference. From the providers who sell and market our products, to the producers who develop and manufacture them and finally to our business partners who support the providers and producers, we all have a mission critical role. Here's how this role will help:

The Head of Global Digital Engagement will be charged with creating and leading a highly talented operations and solutions team (internal and external) responsible for designing, building, and maintaining strategic & scalable digital platforms and solutions in service of marketing and other local and global functions.  Creating hyper-relevant experiences to internal and external stakeholders delivering greater value and more efficiently serving and understanding our stakeholders across any touch point.   

This role will be accountable for the execution of:

• Digital Solutioning & Design - Provide the right solutions to deliver value by utilizing known capabilities while also looking to enhance or supply options and a path forward for new product development. Collaborate with all stakeholders to align on final project design for execution
• Development - Set the development strategy and standards. Develop new and enhanced technical solutions proposed by the Business and Solutioning & Design Team. Solution development includes ensuring that all technical requirements are met and that it adheres to Mylan’s standards and guidelines.
• Operations and training - Manage the operations of the Digital platforms including release management, accompanying user training, manage our vendors accountable for break/fix, administration. Oversee the management of our digital assets including websites, mobile applications, domains and expertise when it comes to accompany tools such as web analytics, etc.
• Governance & Delivery – Establish and optimize digital intake and related governance processes. Manage the end-to-end digital portfolio delivery. Provide insight to all in-flight initiatives for leadership visibility and value measurement.
• Build and maintain collaborative relationships with Senior Executive Leadership across all functions to drive positive business outcomes. Partner with marketing, commercial leadership, brand and corporate communications to establish and enable relevant digital strategies to our patients, partners, customers and employees.
• Mature the integration and utilization of data and analytics into the digital platforms and services. Develop, organize and expand upon the existing internal / external digital teams in place today to create an organized, cohesive, and process driven operational function
• Expand the digital impact and focus to internal enterprise opportunities.
• Accountable for the digital engagement strategy, including vision and roadmap for capabilities & technologies.
• Partner with local and globally relevant teams to improve processes that will enable greater speed and quality of delivery.
• Build effective operational model to partner with vendors to augment internal team. Partner with vendors and third parties to understand new capabilities as well as understand the digital roadmap for emerging technologies.
• Cultivate the organization to assist in Mylan’s mission to create better health for a better world.
• Communicate plans, timelines, and progress for developing, testing and launching new features and capabilities built internally or through partnerships with vendors and third parties.
• Develop and manage team to standard operating processes in architecture, release management, testing, QA and operational support.