The Atlanta office of Alston & Bird is seeking a New Business Intake Manger (NBI Manager) to oversee the firm’s new business intake function on a global basis.
The NBI manager will oversee the New Business Intake team and set the strategic direction for the firm’s new business intake function.
The NBI Manager will also oversee the implementation of standardized new business intake procedures across offices, and liaise with partnership and firm leadership on client intake needs and issues, with escalation to Loss Prevention as needed.
Individual will maintain expertise in new business intake best practices and advise firm leadership on areas for improvement.
Serve as Business Lead for firm projects involving new business intake.
Skills Needed to be Successful
Prior new business intake experience utilizing automated intake workflow systems in a law firm environment required.
Additional skill sets such as prior supervisory experience; excellent written communication skills and the ability to draft and execute complex communications including policies and procedures, and instructional documents.
Strong knowledge of ethical, legal and risk management rules and requirements governing conflicts of interest and conflicts resolution process required.
Possess strong organizational skills and attention to detail. Ability to manage multiple priorities and adjust to changing priorities in a professional manner.
The ideal candidate should have experience in a large firm environment and a superior knowledge of conflicts processes and commercial conflicts software (e.g. Elite, Legal Key, InTapp) as well as creative and diligent online searching skills and experience using various software (e.g. Dun & Bradstreet, Hoovers, VBD).
Candidates must be highly analytical, be comfortable in interpreting and reporting on conflicts reports.
The general consensus is to find a well-rounded candidate with a 4-year degree and strong management and conflicts experience.