Why become a Housekeeping Supervisor at Michigan Medicine?
At Michigan Medicine, our Housekeeping Supervisors are functioning members of our health care team. You will establish and maintain aseptic environmental conditions for large areas within the Medical Center. We will follow all infection control, OSHA and JCAHO (Environment of Care) standards, while responding constructively and professionally to service requests from patients, staff and visitors. Working for Michigan Medicine will provide you with a positive work/life balance, while also allowing you with the opportunity to improve and develop your career. We would love for you to join our creative and fun team!
What perks and benefits can you look forward to?
Excellent medical, dental and vision coverage
2:1 Match on retirement savings
Generous PTO program
Continued education allowance
Teaching and mentorship opportunities
You will supervise employees while maintaining a clean, safe, aseptic environment in assigned areas
Set and adjust pay and work hours for staff
Drive staff productivity around patient throughput and Participate in recruitment and staff selection process
Assign established work areas and/or project duties
Plan and coordinate project works
You will attend and participate in departmental staff meetings, development and training courses
Provide and monitor individual guidance and motivation to employees
Participate in quality management and patient satisfaction programs as required
Assign equipment to staff; monitor daily equipment use, cleaning and maintenance
You will ensure that all equipment is clean and professional in appearance at all times
Manage budgets and report to management
Ensure that payroll is processed accurately and timely
Appraise employee efficiency and evaluate/discipline staff
Train new staff and handle employee complaints and grievances
Responsible for service recovery
You will monitor and implement legal compliance measures
Associates degree plus 4 years’ supervisory experience in an educational, healthcare, hospitality or other related field; or Bachelor’s Degree plus 2 years’ experience in an educational, healthcare, hospitality; or related field; or equivalent military experience
Strong work ethic, intense drive, and initiative for quality and customer service
Excellent written and oral communication skills
Excellent listening and empathy skills
Excellent problem-solving skills both one-on-one and in group situations
Ability to utilize a participative approach to managing staff
Understanding of budgeting processes and awareness of profit and loss concepts
Excellent administrative and organizational skills and an ability to prioritize
Ability to function appropriately under stressful conditions
Ability to work weekends and/or holiday rotation
Willingness to work longer hours as needed
Leadership experience in a healthcare, janitorial, military, hospitality or other customer service related field or setting
Excellent employee relations track record
Communication, analytical and problem resolution skills
Basic understanding of financial management practices
Personal computer utilization skills
2-3 years of experience in a union environment
Four-year college degree or Military experience
1-5 years of supervisor experience in a hospital or hospitality setting or military
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 164755
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.