Vice President Patient Services Yale-New Haven Hospital, Smilow Cancer Hospital New Haven, CT
Yale-New Haven Hospital (YNHH), founded in 1826, is affiliated with Yale University Schools of Medicine and Nursing and is a non-profit, tertiary academic medical center. Yale New Haven Hospital is dedicated to Patient Care, Teaching, Research, and Community Service. The YNHH Health System brings together five of Connecticut’s most distinctive hospitals, Smilow Cancer Hospital at Yale-New Haven, Yale-New Haven Children's Hospital, Yale-New Haven Psychiatric Hospital, and Yale-New Haven Hospital Saint Raphael Campus, and the physicians of Northeast Medical Group. In 2018, YNHH was ranked by U.S. News & World Report as one of the best hospitals in the United States. YNHH currently employs approximately 20,000 employees and has a medical staff of about 6,300 physicians. YNHH received Magnet designation in 2011 and redesignation in 2016 through the American Nurses Credentialing Center. Nursing at YNHH is committed to achieving excellence through continuous improvement and innovation. The collaborative governance professional practice model engages clinical nurses and places accountability and authority for practice decisions at the clinical nurse level.
Smilow Cancer Hospital is the signature service line for YNHH and one of only 49 Comprehensive Cancer Centers in the country designated by the National Cancer Institute. Since the new 168-bed facility opened in 2010, the transformational leadership team has created clinical programs that have achieved stellar results in clinical practice, staff satisfaction, patient experience and clinical research. Smilow has extended programs to include 15 ambulatory Cancer Care Centers across the state of CT and has established Smilow Cancer Hospitals at St. Francis Hospital in Hartford, Bridgeport Hospital in Bridgeport and Lawrence and Memorial in Waterford CT. Smilow is engaged in the latest treatment for cancer and clinical research which reaches into the community; 22% of the new clinical trials are from the community centers. Their comprehensive services provide the latest techniques and interventions in surgery, medical oncology, radiation oncology, treatment combinations and conservative monitoring.
The Vice President Patient Services (VPPS) will work collaboratively with the Physician-in-Chief, the SVP & Executive Director Oncology Services and the Chief Medical Officer in a shared leadership model. The VPPS will be actively engaged in the YNHH System’s strategic initiatives to expand oncology services across the region. The VPPS’s plays a critical role in promoting cancer research and advancing the care and science of oncology. In addition, the VPPS holds broad scope responsibility for operational oversight for the Smilow Cancer program across the expansive ambulatory network and within the hospital-based programs throughout the region.
Bachelor’s and master’s degrees, one of which must be in Nursing.
Seven (7) years of progressive leadership experience in oncology in an AMC or complex health care environment. Experience in an NCI designated, or comprehensive cancer center preferred.
Knowledge of Magnet and ability to work in and promote a professional practice environment.
Highly visible leadership style with a primary focus on promoting a positive and engaged staff culture.
Demonstrated ability to develop an environment that achieves clinical outcomes and excellence in patient experience.
Able to partner with physicians and other disciplines to promote leading edge research and to advance clinical science.
Procedure for Candidacy
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