Position Summary: We have an exciting opportunity to join our team as a Financial Services Associate.
In this role, the successful candidate will be responsible for claim submission with timely follow up. The position requires proficiency in ePremis, OmiPro, and EPIC. Candidates must be able to communicate with other teams in timely and compliant manner, provide correct information as needed or requested. This position reports to Billing Team Supervisor.
Account Review - Reviews assigned accounts in Epic and third party remittances to determine accounts requiring action; Verifies accurate charge posting and claims submission; Analyzes any open balances and/or insures accurate payment posting; Completes appropriate follow-up action as necessary; Document all actions taken on accounts in the billing system.
Billing Services - Submits clear and accurate claims to third party carriers on a timely basis; Utilizes electronic follow-up system to perform billing activities; Confirms receipt of third party claims and re-bills claims as necessary; Is cognizant of time limits currently in effect for all billing activities and monitors for compliance.
Manage internal/external correspondence - Respond to communications in a timely and compliant manner; provide appropriate documents requested by payers or other parties; Provides information people need to know to do their jobs and make accurate decisions; Writes clearly and succinctly and ensures messages across with the desired effect.
Customer Service - Demonstrates a high level of commitment to customer service in responding to the needs of internal and external parties or departments; Provides and solicits correct information as needed or requested.
Compliance - Adhere to compliance and departmental policies and procedures including compliance with 100% of HIPAA requirements, required trainings, and other Hospital mandated activities; On a quarterly basis track assigned goals in e-Performance.
Specialized Functions - Proficient in ePremis; Proficient in utilizing OmniPro; Submit voids and adjustments; Submit rebills if needed/as assigned; Management of assigned Epic Workqueues; Ability to address billing edits.
Minimum Qualifications: Associate's Degree preferred but not required plus 2-3 years experience in patient accounts or in a related field or an equivalent combination of education and experience. Knowledge of third party operations and familiarity with automated patient accounting systems required. Excellent communication and interpersonal skills required
Preferred Qualifications: Bachelor's Degree in business administration or healthcare administration or related field. Supervisory experience preferred. Over three years of demonstrated responsible experience in the managerial role of a Revenue Cycle Operations department
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
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Internal Number: 65698752
About NYU Langone Medical Center
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. Included in the 200+ locations throughout the New York area are five inpatient locations: Tisch Hospital, its flagship acute-care facility; Rusk Rehabilitation, ranked as one of the top 10 rehabilitation programs in the country; NYU Langone Orthopedic Hospital, a dedicated inpatient orthopedic hospital with all musculoskeletal specialties ranked top 10 in the country; Hassenfeld Children's Hospital at NYU Langone, a comprehensive pediatric hospital supporting a full array of children's health services; and NYU Langone Hospital—Brooklyn, a full-service teaching hospital and level 1 trauma center located in Sunset Park, Brooklyn. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute–designated cancer center, and NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.