The Technology Development Specialist will be responsible for providing comprehensive technical assistance for the Pennsylvania Child Welfare Resource Center through the daily operation of the Recognizing and Reporting Child Abuse: Mandated and Permissive Reporting in Pennsylvania Online Training helpdesk via email and telephone support, end user data entry error management, reports processing, secure file transfers, and technology liaison duties. Bachelor degree or equivalent experience in Computer Science, Information Science, or closely related field required. Excellent interpersonal, writing, collaboration, leadership, communication, organizational, and computer skills required. Must have competency in Management Information Systems Development.
Minimum of 2 years' experience preferred in the following: technology helpdesk support, hardware and software configuration and maintenance, Microsoft operating systems, Microsoft Office, and productivity software. Familiarity with Microsoft SharePoint, Project, Skype, and Cisco WebEx is preferred.
Strong analytical, problem solving, and collaboration skills are a must. Exposure to Microsoft SharePoint and Project is preferred but not required. Experience in a Windows environment. Excellent attention to detail.
Must have excellent skills in facilitating interaction/communications of the Resource Center/University with numerous other large organizations, including universities, counties, and state government. Tasks are complex with some standardization.
Note: This position is located in Mechanicsburg, PA.
Must be able to travel distances. Must be able to lift up to 20 pounds.
PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check will be required as a condition of employment.
For full consideration, apply online at www.PittSource.com and attach a cover letter and resume by November 25, 2018.
For more information about the Resource Center, visit us at www.pacwrc.pitt.edu.
Internal Number: 172407
About University of Pittsburgh
Founded in 1787, the same year the U.S. Constitution was signed, the University of Pittsburgh is one of the oldest institutions of higher education in the United States. One of three state-related research universities in Pennsylvania, Pitt is a member of the Association of American Universities (AAU), which comprises 62 preeminent doctorate-granting research institutions in North America.
Pitt faculty members have expanded knowledge in the humanities and sciences, earning such prestigious honors as the National Medal of Science, the MacArthur Foundation’s “genius” grant, the Lasker-DeBakey Clinical Medical Research Award, and election to the National Academy of Sciences and the Institute of Medicine. Pitt scientists have defeated polio, unlocked the secrets of DNA, lead the world in organ transplantation, and pioneered TV and heavier-than-air flight, among numerous other accomplishments.
Pitt students have earned Rhodes, Goldwater, Marshall, and Truman Scholarships, among other highly competitive national and international scholarships.
Alumni have pioneered MRI and TV, won Nobel and Pulitzer Prizes, led corporations and universities, served in government and the military..., conquered Hollywood and The New York Times bestsellers list, and won Super Bowls and NBA championships.