UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. UW Medicine owns or operates Harborview Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Medical Center, a network of UW Medicine Neighborhood Clinics that provide primary care, UW Physicians, UW School of Medicine, Airlift Northwest, and other owned, operated or affiliated entities as appropriate. In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance a partnership among UW Medicine, Fred Hutchinson Cancer Research, and Seattle Children's. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.UW Medical Center has an outstanding opportunity for a PROGRAM OPERATIONS SPECIALIST .PROGRAM OPERATIONS SPECIALIST is responsible for implementing the mission and goals of UW Medicine Records and Information Management program to promote information governance, content integrity, and legal retention requirements. This involves developing and interpreting records retention schedules used by UW Medicine, identifying new series, and ensuring consultations with records creators and users, as well as with subject matter experts and other stakeholders, in the development of new series and in keeping the retention schedule relevant and up-to date. This position is responsible for developing training and outreach materials for workshops and eLearning modules. This position is also responsible for communicating with clients about solutions to the organization and retention of their records. Conducting electronic content surveys and interviews on UW Medicine systems and databases to ensure UW Medicine digital assets are managed, accessible, retained and destroyed in accordance with State approve retention schedules.This position promote compliance with records retention requirements and legally defensible destruction of records in accordance with State approved records retention schedules, which reduces the liability and risk to UW Medicine.PROGRAM OPERATIONS SPECIALIST promotes and implements information governance strategies related to electronic public records, including email, and ensures that the requirements of RCW 40.14 (the preservation and disposition of public records) and WAC 434.662 (the preservation of electronic records) are implemented throughout UW Medicine.This position advises UW Medicine staff regarding the retention, analysis, organization and disposition of UW Medicine records, including unstructured electronic records (shared files), electronic communications, and database content; develops file plans and other resources for clients. This position represents information governance and content integrity principle; will need to travel to most UW Medicine locations. Responds to questions from UW Medicine employees regarding information governance and electronic health care records content and integrity. This position ensures UW Medicine digital assets are managed, accessible, retained and destroyed in accordance with State approve retention schedules.POSITION DIMENSIONS & IMPACT TO THE UNIVERSITY:The position's responsibilities include the legal requirement to accurately identify and manage UW Medicine records throughout their life cycle, and in particular to provide a solution to managing long term digital assets. The development of a web-based, user friendly retention schedules encourage and promote life cycle management of records at the unit level, as well as legally defensible records destruction of those records. The availability of an accessable retention schedule, and the development of a long term digital preservation plan will also promote compliance to legal retention periods, and will mitigate risk to UW Medicine. The position is also responsible for ensuring that the management of UW Medicine's digital assets, and in particular, the electronic health records, is in keeping with State and University initiatives and programs related to enterprise content management and paper records reduction (HB 2287).Promotes and implementing information governance strategies related to electronic public records, including email, and ensures that the requirements of RCW 40.14 (the preservation and disposition of public records) and WAC 434.662 (the preservation of electronic records) are implemented throughout UW Medicine. Ensuring UW Medicine digital assets are managed, accessible, retained and destroyed in accordance with State approve retention schedules. Acts as subject matter expert for unstructured electronic records (shared files), electronic communications, and database content; develops file plans and other resources for clients.PROGRAM OPERATIONS SPECIALIST develops training and education resources and curriculum regarding the management of electronic records and health information, for UW Medicine. Responds to questions from UW Medicine employees regarding records management principles, electronic records including email, conducts onsite consultations, creates eLearning modules, job aids and other resources related to email, file plans, workflows, standard terms, retention, and content management systems, and unstructured data. Develops and publishes online training and education opportunities for UW Medicine staff regarding the management of paper and electronic records.Assists in the implementation for long term digital preservation strategies for UW Medicine's digital assets and electronic content. This includes identifying assets at risk, industry standards for digital preservation, the elements of a trustworthy repository, and developing RMS digital preservation services. Works with UW Medicine IT Services and Analytics to ensure electronic content life cycle, accessibility, preservation and destruction follow UW Medicine records retention requirements. Conducts electronic content surveys and interviews on UW Medicine systems and databases (Structured Digital Assets Surveys).Represents information governance and content integrity principle; will need to travel to most UW Medicine locations. Responds to questions from UW Medicine employees regarding information governance and electronic health care records content and integrity. Provides support and expertise to other projects as assigned, utilizing process improvement methodologies (such as LEAN and Six Sigma) and project management practices and principles. Develops workflow documentation utilizing Visio and other applications. Collaborates with other teams in ERC and ERHI to find efficiencies. Develops and publishes metrics and reports that track activity related to quantifiable process improvements. Performs other duties, as assigned.REQUIREMENTS:Bachelor's degree in History, Business, or related field AND 2-3 years of related professional experience.Knowledge of general accepted record-keeping principles for electronic recordsStrong interpersonal skills, with ability to communicate effectively in person and in writingAbility to build consensus and work collaborativelyAbility to meet deadlines under pressure in a high volume environmentAbility to maintain confidentiality ?An equivalent combination of education and experience may substitute for stated requirements.DESIRED:Master's Degree in Library Science, Business Administration, or related fieldKnowledge and experience developing retention schedulesMS Office SuiteTableauVisoCertification in records management or digital preservation
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.