1. Plans and provides expert coordination and execution of daily operations of one or more units. 2. Advises on functional support, technical support, and quality control to distributed academic units for admissions, registrar and financial aid functions as well as graduate student lifecycles, graduation clearances; escalate problems as necessary. 3. Acts as steward for academic information and manages data for accuracy. Interprets data for optimal process and system use. Works with other groups as needed to define data feeds and analyze data. Provides ad-hoc data reporting for distributed users and for internal monitoring on subject of functional expertise. 4. Leads initiatives to improve communication and information flow between the Registrar's Office and all schools, academic departments, and administrative units. Delivers effective service communication through email, web presence, and formal publications. 5. Assists in the hiring, training and performance monitoring of staff. 6. Evaluates and identifies the impact that new systems, application enhancements and software upgrades may have on existing procedures. Recommends whether processes must be modified. 7. Analyzes and documents current business process (using standard process modeling tools) throughout the academic cycle. 8. Advises on future business process or system changes to streamline, improves or automates existing processes as well as implements new or changed policies/processes that will enhance the faculty, student and staff experience. 9. Partners with ITS on enterprise-wide projects for new systems, enhancements and upgrades that require student-related subject matter expertise including development of charter, defining of business requirements, and proposing system solutions. 10. Expertly performs role as functional lead to small-large projects or as project manager for small- medium projects. 11. Contributes in testing and quality assurance process for new systems, upgrades, enhancements and bugs ensuring that functionality meets user needs. 12. Develops and delivers training to end users. 13. Develops and implements new management, institutional and department/program reports for local and distributed users with a goal to disperse value-based security access. 14. May perform other duties as assigned.
Preferred Education: 1. Graduate degree. 2. Experience working in a Yale academic department or program supporting faculty and/or students. 3. Knowledge of integrated student information systems (Banner), curriculum management systems (CourseLeaf), space scheduling systems (25Live), and collaborative document editing systems, or similar products.
Preferred Education, Experience and Skills: 1. Graduate degree. 2. Experience working in a Yale academic department or program supporting faculty and/or students. 3. Knowledge of integrated student information systems (Banner), curriculum management systems (CourseLeaf), space scheduling systems (25Live), and collaborative document editing systems, or similar products.
Required Skill/ability 5: Demonstrated ability to manage and analyze data in an integrated database and write ad-hoc reports using report writers such as JasperSoft, BrioQuery, TOAD, or Crystal Reports. Familiarity with data security and data governance principles.
Posting Position Title: Assistant University Registrar
Required Skill/ability 3: Knowledge of academic and administrative policies and procedures for curriculum, registration, enrollment, record management, classrooms, grading, assessment, or scheduling. Familiarity with FERPA and issues that influence higher education and/or the profession.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Assistant University Registrar FAS Registrar
Required Skill/ability 1: Proficiency working with integrated administrative software, software applications, reporting tools and spreadsheets. Demonstrated ability to analyze functional needs to develop and implement process improvement solutions. Ability to write and edit technical user, process, and training documents.
Required Skill/ability 4: Demonstrated ability to synthesize information and instruction in order to function independently and autonomously while contributing to the work of the University Registrar's Office as a member of the managerial team.
Required Skill/ability 2: Demonstrated ability to work effectively with and foster collaboration among a wide range of individuals and constituencies in a large, complex academic environment. Ability to negotiate successfully and under pressure.
Bachelor's degree and four years of experience in a central registrar's office or in a comparable area of academic administration or an equivalent combination of education and experience.
Internal Number: 52583BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.