UMKC's Office of Admissions is seeking a self-motivated Communications Coordinator, known for their ability to build strong professional relationships and work collaboratively in a team. Reporting to the Assistant Director of Customer Relationship Management Operations, duties include, but are not limited to:
Develop and implement strategies, plans, and goals specifically focused on communication strategies in the recruitment process, based on university data, trends, best practices, and market research
Coordinate communication initiatives with academic units and campus partners focused on recruiting undergraduate and graduate students from diverse populations
Manages daily responsibilities for a university communications to prospective students, including using data, trends, and best practices to guide communication efforts for the university, academic units, and campus partners
Oversee all communications sent from the university CRM (Customer Relationship Management) software, Slate. Maintain consistent branding and messaging in all communication efforts, and track effectiveness of those efforts
Respond to academic unit and campus partner needs as it relates to communications through Slate. Train academic units and campus partners to use Slate for communications/recruitment purposes
Demonstrate excellent written and verbal/presentation skills and develop written communications for the Office of Admissions, working closely with our Marketing and Communications unit
Maintain accurate reports related to the engagement of inquiries, applicants, and enrolled students with our communication efforts
Work with student workers in the call center to organize prospective student call campaigns
A Bachelor's degree or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.
Two years of experience in Admissions, Higher Education, Strategic Communications, or Marketing
Experience with student recruitment and admissions practices, organizing events and programs, managing and interpreting data, strategic planning, and data-informed decision making, and working independently
Experience in writing and developing communications as well as experience working with a CRM (Customer Relationship Management) software
Experience with PeopleSoft and/or Slate
Full Time/Part Time
Full-time, Benefit eligible
$16.92 - $19.23
Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g. /,&,%, etc.)
If you are experiencing technical problems, please call (855) 524-0002.
University Statement on Diversity
UMKC values diversity as central to its mission as an urban-serving research university and as a driver of excellence in teaching and learning. UMKC embraces a broad spectrum of diversities, including race, ethnicity, culture, nationality, gender, age, sexual orientation, disability, linguistic ability, learning style, religion, socioeconomic and veteran status, life experiences, educational level and family structure. For more information on our diversity mission, visit the Office of Diversity and Inclusion website: http://info.umkc.edu/diversity/
UMKC is the largest comprehensive, fully accredited university in the Kansas City area. Our students come from all 50 states and over 85 countries, enriching our community with diverse perspectives. With more than 125 academic areas, our students have a lot of opportunities to explore on their way to discovering and creating their perfect career. We are at the heart of a thriving urban area where the city's life and energy influence everything that happens here. We are Kansas City's university and we can't wait for you to join us! Find out more about UMKC in the About UMKC section of our website.
Details about UMKC's community and the benefits of being an employee can be found on our careers page.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.
Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.
EEO IS THE LAW
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Founded in 1929 as the University of Kansas City, UMKC has expanded to three campuses, which house 11 different schools and colleges. We are a great university in one of America’s “smartest cities.” Today, UMKC is Kansas City’s 24th-largest employer, with over 3,500 staff and faculty supporting our more than 14,000 undergraduate, graduate and professional students.
As a UMKC employee, you’ll belong to an engaged, diverse community. You’ll also enjoy many competitive benefits, including health, dental, life and other insurance plans; a comprehensive retirement program; and significant tuition assistance and reimbursement programs for employees and their qualifying dependents. For more information, visit the Benefits page. With career options in numerous fields, both academic and administrative, UMKC could be just the opportunity you’ve been looking for.