We are seeking a Director of International Services who is proficient in the field of international education and who can help lead the Office of International Services and the College in an ever-changing landscape in terms of immigration and globalization. The incumbent must be able to think holistically and institutionally as we welcome our large and diverse population to the College and assist them in achieving their academic and professional goals.
The Director of International Services will lead and manage a team of three full-time administrators along with student support. The Office of International Services (OIS) serves as a resource for our large and diverse population of students and scholars and assures that our students and scholars are in compliance with immigration regulations. The Director will be primarily responsible for providing information and guidance to TC's international students and scholars regarding federal immigration regulations and procedures, TC resources, and personal/cultural matters.
The Director serves as F-1 Principal Designated School Official (PDSO) and as Responsible Officer (RO) for J-1 students and scholars. The incumbent will supervise the College’s continued compliance with SEVIS, federally mandated electronic tracking system of international students and scholars (F-1 and J-1 visa holders) and Department of State requirements.
The Director will advise College constituencies on international students/scholars and program issues. The OIS team is critical to assisting students with assimilation and acculturation at the College and in the United States through special programming, cross-cultural communication, professional development, and workshops.
Manage and supervise the operational procedures of the department using best practices
Serve as the Principal Designated School Official (DSO) for the Department of Homeland Security and Responsible Officer (RO) to State Department. This role includes student advising, monitoring of federal regulations, and maintaining the College’s ability and authorization to host F1 and J1 students
Manage the operating budget for the OIS
Participate as an active and thoughtful leader to the larger campus community and collaborate with colleagues across campus, particularly in Student Affairs, Admissions, FInancial Aid, Residential Services, Career Education, Diversity & Community Affairs, International Affairs and the Registrar; This is a high profile position of critical importance to the College
Supervise advising of international students on immigration, academic, financial, and personal issues
Monitor, interpret and implement SEVIS and related regulations to ensure ongoing compliance
Supervise maintenance of records and filing of reports as required by Department of Homeland Security (DHS) and US Dept. of State
Recruit, review, hire, supervise and evaluate full- and part-time professional staff and part-time student staff; Develop and maintain relationships with outside agencies in international student exchange (e.g., Fulbright, NAFSA, State Dept., IIE, One To World, EducationUSA)
Manage scholarship funds (FTPI) and make awards for new and continuing sponsored international students
Develop contacts with foreign governments and agencies to increase funded international students
Supervise design and implement orientation programs for new students/scholars
Supervise development and the implementation of intercultural programming, including International Education Week and International Week
Plan and implement faculty and staff programs to address “academic/cultural diversity” issues related to international students
Supervise the annual international Open Doors census for Institute of International Education
Manage and award conference travel funding for international students
Serve, as time allows, in international, national, regional, and local organizations, committees and meetings related to international students and international education to remain abreast of changing regulations and procedures
Train and supervise staff and provide mentorship and professional development opportunities for them so that the College’s OIS Office is efficient and consistent.
Supervise development of web- and email-based communication with prospective, incoming and current students;
Collaborate with the Office of International Affairs, Student Affairs, Enrollment Services and several of the other stakeholders who are vested in the recruitment and retention of international students and scholars to campus.
Coordinate the technology and system enhancements to provide better communication and efficiency in processing.
Manage the campus outreach to best serve the academic, social, and cultural needs of our students and scholars.
Serve as the College’s liaison to the greater Columbia University International Students & Scholars Office.
Advocate on behalf of international students and scholars on campus, in the community, and in state and federal settings when appropriate.
Conduct periodic reviews of relevant College business practices and information flows across the College in light of SEVIS compliance issues and reporting requirements;
Supervise development of policies and procedures to ensure timely and accurate transfer of data to and from College’s SEVIS database systems (Banner and fsaATLAS);
Supervise/provide necessary staff training to implement policies and procedures for SEVIS compliance;
Supervise development and dissemination of information to students/scholars, faculty, academic and administrative units regarding their roles in SEVIS compliance;
Provide professional development opportunities for professional staff;
Supervise training of interns, Graduate Assistants and program assistants in international services;
Participate on TC Management Team and its subcommittees/task forces.
Ten (10) years related experience in administration of international student/scholar programs
Masters required, Doctorate preferred in International Education, Higher Education, Cross-cultural Counseling or related field
Thorough knowledge of Department of Homeland Security and US Department of State regulations and procedures related to international students and scholars
US Citizenship or US Permanent Residence required in order to serve as PDSO/RO according to federal regulations;
Expertise in developing policies and procedures to support non-immigrant students and scholars.
This position requires specialized skills to advise graduate students from abroad. Some of the requirements we are looking for include: Demonstrated experience in development of training programs and in cross-cultural counseling; Substantial international living/working experience;
Experience with Banner, fsaATLAS, Sunapsis, Microsoft Office, database research and management and desktop publishing software.
Ability to communicate with diverse populations at varied levels both internally and externally.
Knowledge of student development and intercultural communication preferred.
About Teachers College, Columbia University
Teachers College is the largest and most comprehensive graduate school of education in the United States. With 10 academic departments offering over 100 programs of study, our 5000 students come from all 50 states and over 80 different countries. Over 20%, or roughly 1200 of our students are citizens of other countries.