This position is essential to outpatient clinic flow and patient care. The provider, patient and clinic team relies on the CST to provide basic medical support, patient care and customer service in an efficient manner. This person will be responsible for customer service, data entry, medical records, and phlebotomy/triage. The chosen candidate will be responsible for patient registration, patient scheduling, and checking patients out. Experience with PM, RSS and/or APM will be extremely helpful. He/she will also perform duties pertaining to phlebotomy/triage including obtaining vital signs, notifying nurses of changes, and performing venipuncture per policy and procedure. Must maintain patient confidentiality. Helping patients with questions, answering phones, filing, and applying insurance regulations will be just a few of the responsibilities. This person will interact with diverse professionals therefore teamwork, hard work, and a sense of humor is required. A professional and helpful attitude will be key to this person's success.
Ability to multi-task, excellent time management skills and critical thinking skills, computer skills, typing, patient registration. Knowledgeable of SCM, APM, ability to work as a team player, delivery of excellent customer service.
Position Time Status: Full-Time
Required Related Experience:
Required License/Registration/Certification :
Have one or more of the following: 1. Kentucky Registered SRNA, 2. RN nursing student who has completed first fundamental course and a clinical, 3. Military Medic, 4. Acquired clinical services technician (CST) competencies through continuous employment in a CST role at UKHC for 12 months, 5. Graduate from a medical assistant program. BLS at time of hire through American Heart Association (AHA) Basic Life Support certification for the Healthcare Provider.
University Community of Inclusion:
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.