Position Summary: We have an exciting opportunity to join our team as a FGP Revenue Cycle Manager.
Under the direction of the Faculty Group Practice Central Billing Office (CBO), this position is responsible for oversight and management of revenue cycle operations and adherence to FGP policies and procedures in the Department. The Revenue Cycle Manager will have responsibility for directing the Faculty Group Practice (FGP) functions and revenue cycle performance of all offshore teams. The Revenue Cycle Manager will work closely with each functional team to ensure maximization of cash flow and efficient production. This is a challenging role for someone who thrives in a fast paced, analytical and ever changing environment equipped with exceptional internal and external client interaction skills
Create and implement workflows and standard operating procedures related to revenue cycle functions including (but not limited to) coding, correspondence, claims, accounts receivable, and credits.
Develop and direct adherence to specific pathways necessary to complete tasks related to key revenue cycle functions.
Manage and review daily AR-related, operational and production reports.
Oversee quality assurance metrics for all vendors. Reviews and benchmarks results to industry standards and both internal and external teams.
Collaborate with the CBO analytical team to design and direct the preparation of ad hoc reports to analyze specific operational and/or financial concerns, supporting project work and implementation.
Ensure that the activities of the professional billing teams are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements.
Develop and update scope of work and training documents for staff.
Provide frequent feedback to staff on adoption of material and workflows outside of standard quality assurance program.
Monitor team metrics and improvements.
Participate in corrective actions in response to variances and trends.
Identify change management needs. Assist with implementation of new systems/tools in conjunctions with IT, operations, and practices.
Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.
Responsible for tracking key project milestones and adjusting project plans and/or resources as necessary.
Coordinate communication with all areas of the enterprise that impact the scope, budget, risk, and resources (people/money) of the work effort being managed.
Links operations side and IT side. Knows when to inform management and bring in other support.
Ensure that the activities of the professional billing teams are conducted in a manner that is consistent with overall Central Billing Office protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements.
Share policies and procedures as needed.
Perform other duties as assigned.
Requires 20% travel to domestic and international offsite vendor locations.
Bachelor's Degree in accounting, finance, healthcare administration or related field required. Master’s in Business Administration or Health Care Administration preferred.Two to four years minimum experience in healthcare clinical operations/financial management.Knowledge of physician revenue cycle functions. Ability to conceptualize work flow, develop plans and implement appropriate actions. Ability to conceptualize work flow, develop plans and implement appropriate actions. Demonstrated leadership skills with the ability to guide, direct, train and interact with staff and outside contacts. Proficiency in Microsoft Excel and Word, or similar programs. Strong analytical and problem-solving skills. Excellent written and oral communication skills
Preferred Qualifications: Masters in Business Administration or Health Care Administration preferred. Experience with surgical billing, coding, and EPIC preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
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Internal Number: 66082472
About NYU Langone Medical Center
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. Included in the 200+ locations throughout the New York area are five inpatient locations: Tisch Hospital, its flagship acute-care facility; Rusk Rehabilitation, ranked as one of the top 10 rehabilitation programs in the country; NYU Langone Orthopedic Hospital, a dedicated inpatient orthopedic hospital with all musculoskeletal specialties ranked top 10 in the country; Hassenfeld Children's Hospital at NYU Langone, a comprehensive pediatric hospital supporting a full array of children's health services; and NYU Langone Hospital—Brooklyn, a full-service teaching hospital and level 1 trauma center located in Sunset Park, Brooklyn. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute–designated cancer center, and NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.