Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
This position will provide support to the Head of Enterprise Operations & Technology. Duties are complex and confidential requiring the highest level of discretion and independent judgment. The individual in this role will have continuous contact/communication with high levels of internal management, the Board, investors, regulators as well as senior management with external firms and clients.
Provide administrative support to a senior executive
Handle incoming calls, respond to inquiries, and assisting broader team
Coordinate all aspects of senior level appointments, meetings, receptions, events and conference calls including video and maintain frequently changing calendars through Outlook , accuracy key
Communicate and build relationships with senior level internal and external management
Understand how this senior role and the responsibilities fit in and interact with senior business leaders from across Citi globally
Assist with creation/modification of presentations, spreadsheets, and other various documents
Prepare and review materials and correspondence for executive level meetings with internal and external parties
Draw on advanced knowledge and understanding of the Citi Expense Management Policy (CEMP), requirements for exception approvals, and processing through the Citi travel and expense system to review cases for completeness and advise on what does (or does not) qualify for exception approval
Coordinate frequent travel arrangements - both international and domestic. Visas as required.
Prepare, reconcile, and track expense reports through Concur T&E system
Organize and secure highly confidential and sensitive company and employee information; maintain appropriate levels of confidentiality
Assist in ad-hoc reports for special projects as needed
Serve as back-up support for other managers or administrative staff when required
Order supplies and process invoices through P2P (invoicing) system
5+ years prior experience preferred in a similar role at a global financial services firm (preferably within Citi) More experience necessary?
Demonstrated exceptional performance in a highly regulated, complex environment
Experience interacting directly with senior executives and their assistants
Ability to work effectively and diplomatically with all levels of internal and external management, including working with people across geographies and cultures to successfully execute
Extremely organized and detail oriented, with strong follow-up
Excellent oral and written communication skills; strong and polished interpersonal skills
Ability to execute under tight timeframes - multi-task, prioritize and work independently
Ability to handle confidential information and sensitive matters with discretion and sound judgment
Team player; inspires trust and demonstrates a high level of integrity and professionalism
Collaborative and responsive with the willingness to learn, take initiative and work in a fast-paced environment
Highly proficient in MS Office (Word, Excel, Outlook, and PowerPoint)
Ability to gain a strong command of new systems as required for the job
Flexibility to work overtime, as needed
High ethical integrity and of sound character, willing to work according to the Leadership Standards and Code of Conduct
Internal Number: 4951879
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