Please submit a resume, cover letter, and list of 3 references (at least 2 previous employers) as one document when applying. All candidates who are current employees of CCE Tompkins must apply as internal applicants. Please note that changes cannot be made to an application once it is submitted. This posting will remain open until a suitable candidate is identified. For more information about how to apply, pay rate, and benefits, please see the message at the bottom of this posting.
This position is full time, benefits eligible, including medical, dental, paid time off, and retirement. Generous salary based on qualifications and experience.
With high level of initiative and discretion, provide Association leadership and direction for all delegated and assigned functions of the Association. The role of the Operations Effectiveness Manager is to improve the effectiveness and efficiency of administrative systems and processes of CCE of Tompkins County in collaboration with leadership. An important component in this role is the development of systems and practices that remove barriers to full inclusion in the activities of the organization and that promote innovation. This person will have the skills necessary to develop systems that are inclusive and efficient, and that have an impact on both the internal workforce and the community served by the Association. This person will be responsible for a full range of management duties including accessing confidential data and completing complex projects and reports.
The Operations Effectiveness Manager will have an overall goal of improving organizational effectiveness. This will be achieved by:
Administrative Systems Development: This person will develop and improve systems for functions within all operations/administrative areas including Human Resources, Communications and Marketing, IT and Videography, Facilities, and Grants Development and will work alongside Finance to improve existing finance systems. The focus will be on promoting innovation, efficiency, and responsiveness to all cultures.
Improving Employee and Community Relations with a focus on Equity and Inclusion: As part of a larger team within the association this person will work collaboratively with organizational staff and leadership and in particular with the Association's Equity and Inclusion Leader, to strengthen the organization's cultural openness and competence.
Bachelor's Degree and 3 to 5 years of progressively responsible experience and leadership in administration, and diversity and inclusion, or equivalent combination of education and experience (Associate's Degree and 5-7 years' progressive experience as listed above).
Strong understanding of not-for profit organizations.
Experience in training design, development, delivery and evaluation.
Strong grant research and writing skills.
A deep and practical understanding of the technical, community, and business aspects of developing and implementing employee work systems and programs.
Ability to demonstrate the tact, judgment and flexibility to effectively relate to people in order to motivate and direct their activities.
Ability to initiate, plan, and organize work.
Ability to communicate effectively through oral and written channels.
Advanced computer skills, including database management.
Superior analytic and problem solving skills.
Ability to work as part of a team and independently
Ability to manage long-term goals within a context of day-to-day deadlines
Ability to meet travel requirements associated with this position.
Ability to meet acceptable background check standards.
Ability to work flexible hours which may include evenings and/or weekends, as appropriate.
College coursework in employee relations, workforce development, change/strategic management, diversity and awareness training, and inclusive work practices.
History of effectively developing systems, programs, and teams in ways that eliminate inefficiencies, racial discrimination, gender bias and other barriers that impede optimum organizational effectiveness.
Experience in budget preparation and management, accounts receivable/payable tracking, expense/revenue tracking, cash flow tracking, reconciliation, reporting, compliance, financial statement preparation.
Experience in successful grant writing and fund development
Responsibilities/ Essential Functions:
With substantial initiative and discretion, while working with relevant staff in each area, benchmark, establish goals, and develop plans in the following areas:
hiring, onboarding, staff development, supervision and other Human Resource functions
internal and external communications and marketing
systems for facilities and equipment planning, acquisition, use and maintenance
procedures for archiving necessary documents required for audits and/or compliance
systems for grant writing, contracting and reporting.
Collaborate with and assist other CCE Tompkins administrative units (i.e. Leadership Team, Finance, Equity and Inclusion) to:
develop operational efficiencies for the overall Association that also promote equity and inclusion
develop a plan to address staff concerns that are identified through surveys and other sources
plan for and develop staff training surrounding organizational effectiveness and equity and inclusion
develop systems and procedures to ensure that programming is accessible and inclusive.
develop systems and processes that ensure a welcome experience for all and ensure compliance with Affirmative Action
develop efficient and effective administrative systems for program development and reporting.
develop efficient fundraising and financial reporting systems
Lead/facilitate organizational leadership and staff committees in developing high quality administrative operations.
Supervise Human Resources, IT, Facilities, and Communications and Marketing, including hiring, performance evaluations, professional development, and organizing contracted services as needed in these areas, and provide oversight for:
human resources, IT and communications and marketing systems
risk management policies, procedures and compliance
ensuring ADA regulations are followed in relation to facilities management
records management systems development and implementation
systems for facilities and equipment planning, acquisition, use, and maintenance.
Partner with other members of the Leadership Team to:
recruit a diverse applicant pool, ensure a welcoming experience for all and ensure compliance with Affirmative Action.
support the administrative development of grant writing teams, coordination mechanisms and template language for grant writing.
review current operational/ administrative systems and identify opportunities for improvement and growth.
Manage in house staff training surrounding organizational effectiveness and equity and inclusion topics.
Support efforts to ensure that CCE Tompkins programming is accessible and inclusive.
Coordination/ Operation (10%):
Support leadership and supervisors in achieving the equitable and inclusive goals for supervision, orientation, and staff development, facilities, grant – writing, and reporting that have been set by the Leadership Team.
Conduct staff and volunteer screening for various CCE Tompkins programs.
Review and revise risk management policies and procedures as needed.
Orient and train staff on standard operations-related procedures
Professional Improvement (5%):
In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes and Association priorities.
Collaborate in activities that are in general support of Cornell Cooperative Extension and perform other duties as assigned.
Health and Safety (Applies to all duties and functions):
Support the Association to maintain a safe working environment.
Be familiar with and strive to follow any applicable federal, state, local regulations, Association health and safety policy/procedure/requirement and standard.
Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
EEO/ EPO and Policy (Applies to all duties and functions):
Appreciate and embrace diversity in all interactions with clientele, staff, volunteers and the public.
Assist the Cornell Cooperative Extension system in reaching out to diverse audiences.
Aware of, and adheres to, established Cornell Cooperative Extension Association of Tompkins County policies, procedures and Cornell Cooperative Extension Skills for Success.
Contribute to the overall success of the organization by performing all assigned duties in a professional, timely and accurate manner.
Excellent benefits, based on eligibility, including:
Vacation, Sick and Personal time
NYS Health Insurance Program (including Dental Insurance)
Long-term Disability Insurance
Voluntary Tax Deferred Annuity
Voluntary Flexible Spending Accounts
Voluntary Group Universal Life Insurance
Voluntary Personal Accidental Insurance
Voluntary Legal Plan Insurance
Voluntary Long Term Care Insurance
Voluntary Auto and Homeowner's Insurance
Voluntary Pet Insurance
Voluntary New York's College Savings Program
Vision Access Program
How To Apply: Applicants (including current employees of other Cornell Cooperative Extension Associations other than Tompkins) must apply online through the APPLY button in this job posting. Current employees of the Cornell Cooperative Extension Association indicated in this job posting are considered internal applicants and must apply online through their Workday account which may be accessed here: http://workday.cornell.edu/
IMPORTANT! All applicants must submit a COVER LETTER (please reference the position you are applying for), a RESUME and indicate in your cover letter, resume or other document three individuals who may be contacted as REFERENCES.
Please consider indicating in your application all information you feel would be helpful for selection committee members to know. Once the application is submitted you will NOT be able to change your submission or add attachments. Be sure that you have followed all directions and requirements listed in the job posting.
This position will remain open until a suitable candidate is identified, however review of applications will begin January 11, 2019.
The Association may make reasonable accommodations to enable applicants to participate in the hiring process and employees to perform the essential functions of their job. If you require an accommodation so you may participate in the selection process you are encouraged to contact Cornell Cooperative Extension Administrative Systems at 607-255-6120 , or via email at: firstname.lastname@example.org.
The successful candidate must pass criminal background, sex offender registry, and driver history checks.
Association Sr Administrator
No Grade - Annual
Pay Rate Type:
Number of Openings:
Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.
Cornell Cooperative Extension is an employer and educator recognized for valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. Individuals who bring a diverse perspective and are support of diversity are strongly encouraged to apply.
Internal Number: WDR-00017082
About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.