Rutgers, the State University of New Jersey, is seeking a motivated Department Administrator for the Environmental and Occupational Health Sciences Institute (EOHSI)- Clinical Research and Occupational Medicine Division (CROM). Under the direction of the CROM Division Director and in conjunction with the Medical Director, the Department Administrator oversees the daily operations of the EOHSI Clinical Center. Establishes clinic-wide operating procedures to maximize quality, efficiency and revenue, while ensuring compliance with state and federal regulations. The Department Administrator supervises clinic core managers and oversees quality improvement activities in order to improve the quality, consistency and efficiency of clinical services. The Department Administrator functions as senior leadership, handling both routine and complex operational issues and problems.
Plans, manages, and reviews the business and clinical support functions of the EOHSI Clinical Center.
Ensures effective utilization of employees, space, equipment and materials within budgetary requirements.
Develops, reviews, implements, and evaluates policies and standard operating procedures to maximize efficiency and ensure the delivery of high-quality clinical services.
Aligns policies and daily operations with clinic goals and ensures adherence to relevant department, University,government, and other mandates.
Makes recommendations to Medical and CROM Division Directors to improve overall clinic operations and to ensure efficiency, effectiveness and quality of clinical care.
Initiates and approves, with approval of Medical and Division Director, personnel changes including hiring, firing, promoting, demoting, probations, merit increases, and transfers.
Completes performance evaluations for non-physician clinic staff with oversight by Medical and Division Directors.
Establishes work standards and objectives for clinic departments and associated staff.
Supervises clinic core managers on operational aspects of performance including physicians, nursing, mental health, case management, operations, and administration.
Works with clinic leadership and core managers to develop standards and reporting systems for assessing staff work performance, productivity, attendance, clinical care and use of departmental resources. Works with managers to monitor staff performance.
Facilitates strategic planning efforts and develops, reviews, implements and evaluates short-term and long-range objectives.
Oversees clinic-wide QA and QI initiatives. Works with clinic leadership and core supervisors to ensure quality assurance activities and reporting are carried out on an on-going basis.
Oversees clinic marketing initiatives. Works with Medical and CROM Division Directors to secure new business and other contracts to support Medical Surveillance, World Trade Center, and Employee Health programs. Along with clinic leadership, works to secure new revenue sources (e.g. grants, contracts, fee for service) to support growing clinical practice. Renegotiates existing contracts as needed.
Participates with EOHSI finance team, in the preparation of clinic budget. Oversees the budgets of all specialty clinics within EOHSI Clinical Center. Ensures appropriateness of expenditures and approves or denies expenditure requests in consultation with finance team.
Minimum Education and Experience:
Master’s Degree in Hospital Administration, Business Administration or a related field, plus five (5) years experience in coordinating administrative and fiscal activities, information systems activities, program oversight, assessing personnel, and formulating operational policies preferably in a health care environment.
At least three (3) years of experience shall have been in a managerial capacity.
Equivalent experience, education and/or training may be substituted for the education requirement
Required Knowledge, Skills, and Abilities:
Must be proficient in MS Office suite and have comfort working in EMR and other patient record databases.
Excellent oral and written communication, interpersonal and leadership skills.
Ability to function in a team environment required.
Knowledge of current trends in healthcare administration a plus.
Knowledge of JCAHO standards and state and federal regulations governing healthcare a plus.
Physical Demands and Work Environment:
Standing, sitting, walking, talking and hearing. No special vision requirements. Lifting up to 25lbs.
Fast-paced clinic environment. Requires ability to work and cooperate with physicians, faculty, supervisors, employees, funding and business entities, and the public at all levels. Moderate noise.
Posting Number: 18ST3876
Location: Piscataway (RBHS)
Internal Number: 80690
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.