IQ Inc. provides custom software engineering services for companies with highly-engineered products. As an engaged consulting company, we are committed to the success of our clients. Our employees enjoy a collaborative work environment, excellent benefits, and a good work/life balance.
We are currently in need of a Hardware/ Server Administrator that will be responsible for maintaining and troubleshooting hardware, software, and the network.
Troubleshoot and resolve escalated tickets related to technical difficulties with hardware, software, and the network
Identify root cause of escalated issue and formulate plan of action to resolve client issue(s)
Mentor less senior hardware engineers
Provide support and problem resolution for project systems including Windows, VMWare, and RH Linux platforms
Prioritize assigned projects and develops requirements, architecture diagrams, deadlines, etc. and reports progress and status on a timely basis
Use standard IT tools to monitor and maintain project systems and network as per agreed service
Troubleshoot and assist in project infrastructure services including Windows, RH Linux, Storage and Virtualization
Identify network connectivity issues in relation to server and storage endpoints
Maintain and troubleshoot project infrastructure backup and recovery systems
Documents server configuration standards, security standards in the operating systems arena and works with the project team for endpoint compliance
Build, configure, replace and troubleshoot project workstation and server hardware and associated devices
Required Skills & Experience:
Associates degree or equivalent experience is required; Bachelor's Degree or equivalent experience is preferred
2-5 years of professional experience in Information Technology, demonstrated knowledge of computer operating systems (windows or Linux) and computer networking (TCP/IP)
Demonstrated problem solving, planning, and analytical skills with hardware and software systems
In-depth knowledge of Ethernet communications, cabling, and devices
Experience with installing and troubleshooting network, workstation, server, and storage hardware
Ability to troubleshoot complicated computer or network problems
Understanding of Linux or other desktop or server operating systems
Problem solving, planning, and analytical skills
Customer satisfaction (both internal and external customers)
Excellent organizational skills
Able to apply critical thinking with respect to all work performed
Solid knowledge in one or more of the following:
VMWare ESXi 6.x
Citrix XenServer 5.x and 6.x
RHEL 5.x or higher
Desired Skills & Experience
A+ Certification, CCNA Certification, MCP or MCSE
IQ Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, IQ Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
IQ Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of IQ Inc.’s employees to perform their job duties may result in discipline up to and including discharge.
Internal Number: 134477
About IQ Inc.
IQ Inc. is a woman-owned small business headquartered in Monroeville, PA. Since 1994 IQ has delivered software development and consulting services in ways that best meet our customers’ needs; including complete end-to-end software projects in our state-of-the-art development center. IQ also services our customers through staff augmentation engagements, contract-to-hire and direct placement. We work with our clients to create partnerships not just business relationships.