You will be expected to manage the day to day running of the onshore oversight of all offshore Trade Management Support related activity, with responsibility for the provision of a premier service standard to the client.
The Trade Management Support Team is responsible for servicing all aspects of trade processing and settlement across multiple products traded on behalf of EMEA administered client accounts.
The onshore Manager is required to oversee the offshore team effectively in order to ensure that all trades are confirmed and instructed within market deadlines in order to affect timely trade settlement. This will be accomplished by working closely with brokers, custodians, fund accountants, various internal clients and other third parties. Timely investigation and resolution of failing settlement is critical. In addition, this involves close liaison with cross functional global teams including Database Management, Corporate Actions, Reconciliation and IT, as well as the client Middle and Front Office teams. You will also be responsible for participation in all governance related activity.
Liaison with third party vendors of software and services will be required. Knowledge of Electronic Trade Confirmation and Trade Settlement across all products and global markets is a critical requirement.
Close monitoring of offshore team performance
Ensure effective daily supervision of all product streams
Effective prioritization and closure of inbound client and external party query escalation.
Manage all critical business relationships, both internally and externally. Ensure effective client communication at all times.
Identify opportunities for process improvement and process efficiency.
Ensure regular review of unmatched trade reports to ensure timely settlement and adequate investigation, follow-up
Work collaboratively to ensure robust controls and procedures for the accurate maintenance of broker and client settlement
Communicate effectively with management
Maintain up-to-date awareness of settlement practices and wider market changes
Assist with assessing custodian performance with regard to trade settlement
Establish relationships with trading brokers
Responsibility for staff career development, including relevant coaching and training programs
Managerial Demonstrate the 'Risk Excellence' culture in your behaviour
Develop effective working relationships and communications with staff and ensure that staff are motivated, developed and supported.
Establish and monitor systems of control, delegated authority and escalation procedures so that the business complies with internal policies and external regulations and can be managed effectively
Adhere to the delegation and oversight (management information and escalation) framework in the performance of daily tasks.
Establish and monitor an effective oversight framework to ensure that issues are appropriately identified, escalated and resolved.
Establish and nurture a culture of 'Risk Excellence' within the team
Establish and nurture a culture of individual ownership of tasks to embed a clear individual sense of accountability into staff members' behaviour in performing their roles.
Ensure that the highest level of the Code of Conduct is displayed in your own and staff behaviour
Experience Candidates for this position will ideally have gained at least 5-10 years of direct experience both managing and processing domestic and international Equity, Fixed Income and FX trades, including cash deposits, in a supervisory capacity within a similar Investment Advisory organisation, Broker-Dealer or Global Custodian. Additional knowledge of mortgage and asset backed securities processing would be an advantage, as would any additional knowledge of processing trades for Liquidity Funds. The individual must be highly detail-oriented and motivated, and able to display a high standard of accuracy and professionalism at all times. First class communication skills are essential to maintaining both internal and external client relationships. Extensive knowledge of ETC/STP is extremely beneficial, as is experience using Alert, CTM, GTSS and local middleware matching products. Basic Excel, Word and Power Point skills preferred.
Strong Managerial Skills, Self-Motivated, Excellent Communicator, Ability to work to strict deadlines and within a pressured environment.
Internal Number: 5004152
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