Job Opening: Program Coordinator/LGBTQ Youth Support Group Establishment 40 hours per week through December 2020 Lambert House LGBTQ Youth Community Center, Seattle, Washington Reports to the Lambert House Executive Director Open until filled
Position Summary Lambert House LGBTQ Youth Community Center in Seattle, Washington, is hiring a full-time (40 hour per week) Program Coordinator/LGBTQ Youth Support group Establishment to work through December 2020 to implement a new program. The program will establish 21 LGBTQ youth support groups in King County outside of Seattle with an emphasis on smaller cities, towns, and rural and unincorporated areas. The program coordinator typically will not facilitate the groups and will not work directly with youth. This position is primarily one of skilled-volunteer recruitment, program administration, training, and oversight; it is not one of direct service with youth. Job seekers who want to work directly with LGBTQ youth will be better served by looking for other opportunities.
Program Background In smaller cities and unincorporated areas of King County, LGBTQ youth are often misunderstood minorities in their own families. Some are in danger of physical assault by their peers and emotional abuse by their parents. For socially and geographically isolated LGBTQ youth, their resilience increases when they find trusted peers and adults.
Each LGBTQ youth social support group will facilitate social connections for isolated LGBTQ youth who may have to hide their sexual orientation or gender identity from their family and friends outside the group. The groups will increase LGBTQ youths’ self-esteem, give them a place to meet other youth like themselves, help them learn coping strategies and connect with services, reinforce their strengths and assets, decrease their risks, and improve their health outcomes in areas such as depression, suicidality, drug use, HIV, and homelessness.
There may be little formal discussion in groups, and activities may vary between groups, depending on the needs of the youth and the interests and abilities of each facilitator.
Detailed Position Description
The Program Coordinator/LGBTQ Youth Support Group Establishment will:
Identify 21 locales in King County outside of Seattle where additional, or initial, support for LGBTQ youth is needed (some of this work has been done already);
Contact school staff members, teen librarians, and other youth-service providers in those locales to identify adults to serve as volunteer social-support group facilitators (non-clinical);
Recruit appropriately skilled volunteers to facilitate groups. (Ideally, the group facilitators you recruit will have extensive experience working with adolescents as teachers, counselors, or in another role, and will have highly developed group facilitation skills);
Vet and train at least 13 adult facilitator volunteers in 2019 and eight more in 2020. (Most of this vetting and training will be delivered through Lambert House’s existing volunteer program. All groups will operate using Lambert House’s existing Master Policy and Procedure Manual to ensure youth and facilitator safety.);
Develop and deliver additional training specific to this program on topics such as:
How to raise awareness of the group among youth without making them “out” themselves to their families or communities;
How to ensure confidentiality so youth do not “out” each other inadvertently;
How to work with supportive or unsupportive parents/guardians;
How to collaborate with other providers without “outing” the youth client.
Work with the facilitators to find safe spaces in which to hold support groups;
Actively partner with the facilitators in outreach efforts to LGBTQ youth. (Groups in some locales may have to operate without LGBTQ identifiers in the name of the group so that youth who are not out will be able to attend. This may make outreach to youth difficult in those instances. Therefore, knowledge of research sampling methods with hidden populations may be useful for youth outreach.);
Confer by phone and/or email with group facilitators to provide support and to assess progress, successes and challenges in establishing and running the groups;
Visit each facilitator in-person and sit in on each group at the third group meeting and at least one more time annually to assess group function, attendance, quality of service delivery, and to provide in-person coaching and technical advising to the facilitator/coordinator;
Support local facilitators to identify LGBTQ-affirming/safe providers in their local area that can provide LGBTQ youth in need with homeless services, case management, mental health counseling, family reconciliation counseling, and other supports;
Provide on-going coaching, encouragement, and appreciation for group facilitators;
Complete other duties as assigned.
The ideal candidate will have:
A minimum of a four-year bachelor’s degree. A graduate degree is preferred.
Social service program management experience
Volunteer recruitment and supervision experience
Extensive experience working with adolescents as a teacher or counselor, or in another role.
Knowledge of LGBTQ adolescent development. Experience working with LGBTQ adolescents is a plus for coaching volunteer support group facilitators
Highly developed group facilitation skills (clinical or social support) so you can train, coach, and evaluate group facilitators;
The ability to coach group facilitators on how to make a group engaging for LGBTQ adolescents of varying ages and backgrounds;
The ability to identify legal organizations and specific attorneys to help deliver training to support group facilitators;
The ability to help local facilitators to identify LGBTQ-affirming/safe providers in their locale that can provide LGBTQ youth in need with homeless services, case management, mental health counseling, family reconciliation counseling, and other supports;
Familiarity and ease with data collection and government grant reporting;
A reliable vehicle that you can use routinely in the course of this work. (Lambert House reimburses personal auto use.) However, Lambert House may be able to pay for Car-to-Go or a similar service;
A current driver’s license and personal auto insurance.
Email or mail a resume and cover letter to:
Ken Shulman Executive Director Lambert House LGBT Youth Community Center P.O. Box 23111 Seattle, WA 98102-0411
Questions about the position can also be emailed to email@example.com
Internal Number: 003
About Lambert House
Lambert House is the oldest incorporated LGBTQ-youth social service agency in the world, and the largest LGBTQ youth resource in the Pacific Northwest. Lambert House has 31 ongoing programs, services, and events for LGBTQ youth between the ages of 11 & 22 which empowers LGBTQ youth through the development of leadership, social, and life skills.
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