Delta-Montrose Electric Association (DMEA) is a rural electric cooperative providing responsible, reliable, and safe electric power to the communities in Montrose and Delta counties in southwest Colorado. As a not-for-profit cooperative, DMEA’s success is driven by the people and places it serves. Thanks to our member-first philosophy, DMEA is a leader in creating responsive and innovative programs that improve the quality of life in our communities. We’re so much more than poles and wires.
DMEA has been powering the lives of its members since 1938 with the mission to energize and serve our communities. We are locally owned by those that buy electricity from us and locally governed by an elected board of directors. Our cooperative model delivers better customer service, local accountability, and community commitment.
In addition to providing safe and reliable electricity, check out how DMEA is building a bright future for our communities through our subsidiary, Elevate Fiber - https://youtu.be/Iqc7H33dqcc.
DMEA, is located in Montrose, Colo., a diverse community on the beautiful Western Slope – we think it’s the best slope – of the Rocky Mountains. Montrose offers a wealth of things to see and do; year-round recreational activities, picturesque historical sites, and pristine natural environments. It is also minutes from the Black Canyon of Gunnison National Park and the perfect home base for day trips to world-class ski resorts in Telluride and Crested Butte.
Educate customers, vendors, and/or contractors about DMEA services and policies as required, and administer the services and policies as needed or directed. Act as central contact point for processing and scheduling internal and external customer inquiries, requests, and event activities as needed or directed. Answer and analyze incoming internal and external customer communication and initiate action on the customer’s behalf, either handling the situation individually or seeking assistance from other departments, as needed or directed. Initiate, process, review, research, update and maintain member and other customer payments and records. Takes payments, balances cash drawer and performs other reconciliation functions as needed or directed. Perform clerical duties as needed or directed. Duties may include but not be limited to data entry, answering phones and radio calls, or typing, filing, scanning, and copying documents.
QUALIFICATIONS & EXPERIENCE
High school diploma or equivalent required; college degree a plus. Must have experience working with the public and verifiable customer service skills. Must have proven written and oral communications skills. Must have basic math skills, cash handling and cash drawer management experience. Must have personal computer experience, including word processing, spreadsheets, and databases. Requires verifiable data entry and 10-key skills; 10-key by touch preferred. Must have experience operating general office machines. Must have legible handwriting. Bilingual language skills (English/Spanish) beneficial.
Successful candidates must be responsible, self-motivated and eager to learn in a very fast pace environment. Must have strong customer service approach, excellent organization skills, and be able to communicate effectively in both verbal and written forms. Must be willing to work in a team environment.
DMEA offers an excellent benefits package including a competitive salary commensurate with experience and qualifications. For a full position guide and to apply, visit www.dmea.com and click on CAREERS or go to https://dmea.applicantpro.com . Applications will be accepted until 11:59 p.m. Sunday, February 3rd, 2019.
DMEA is an Equal Opportunity Provider and Employer and currently has over 100 full-time employees.
Internal Number: 965310
About Delta-Montrose Electric Association
Delta-Montrose Electric Association is a member-owned and locally controlled rural electric cooperative. We are proud to energize and serve more than 27,000 members in Montrose, Delta, and Gunnison counties in Colorado. As a not-for-profit electric utility we put our members first.