Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Assistant Registrar for Veteran's Affairs and Benefits
This position serves as a certification specialist under the supervision of Associate University Registrar for Student Records to primarily certify enrollment of students using Veterans Benefits. The individual will be responsible for the certification of the enrollment information for undergraduate and graduate students utilizing a veteran benefits program under the U.S. Department of Veterans Affairs. The position will work closely with the Director of the Georgetown Veterans Office, Student Financial Services representative, and Student Accounts 3rd Party Billing Manager to facilitate the distribution of Veterans benefits to eligible students. Duties include but are not limited to:
Develops and implements VA certification guidelines in order to certify students for Veteran's benefits while maintaining Student Veteran Attributes in the university student information system.
Acts as the School Course Administrator and as a Point of Contact responsible for reporting grades to GoArmyEd and other agencies for the use of Military Tuition Assistance.
Represents the University Registrar's Office at Georgetown Veterans Advisory Board Meetings, maintain copies of all veterans' documents for Registrar's Office records, and respond to inquiries regarding veterans' benefits and eligibility and take corrective action for receipt of benefits programs.
Offers inter-divisional coverage support of the University Registrar Office as necessary. Support in this area includes responding to inquiries via email, phone, and in person for students, faculty, alumni, and staff. This may include assisting students with completing forms for student requests, providing enrollment and degree certification processes. To answer these inquiries, the individual must be thoroughly versed in all of Georgetown's policies and procedures, as well as those of the Department of Veteran Affairs.
The Assistant Registrar for Veteran's Affairs and Benefits must also have the ability to write internal and external communications in a professional manner.
This person is also charged with disseminating deadline sensitive material and safeguarding information in accordance with federal laws (FERPA) regulating the release of student information
Bachelor's degree from an accredited university and/or at least 2 years of applicable experience working with Veteran's benefits
Experience in a Registrar's office or university setting is preferred
Strong communications, writing, and editing skills are essential
Experience with Windows and Microsoft Office
Banner and Cognos knowledge is a plus
Demonstrate and provide efficient, timely, and professional customer service in person, by telephone, or via email
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Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: JR05634
About Georgetown University
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.