The ILR School of Cornell University is the leading college of the applied social sciences focusing on work, employment, and labor policy issues and practices of national and international significance. The ILR School advances the world of work through teaching, research and outreach. As a land-grant college, we generate and disseminate leading-edge knowledge to solve human problems, manage and resolve conflict, establish best practices in the workplace and inform government policy.
ILR's mission is to prepare leaders, inform national and international employment and labor policy, and improve working lives. The school offers undergraduate and graduate education as well as career-long learning for professionals. To learn more about the ILR School please visit http://www.ilr.cornell.edu/.
As the Administrative Assistant for the Office of Admissionsyour responsibilities will include but are not limited to the following:
Serves as the main manager for the office, including greeting visitors, answering and redirecting phone calls, and providing in-depth information to prospects, parents, students, and counselors
Informs prospective students and college counselors on such matters as admissions procedures, academic requirements, and other campus recruiting activities.
Provides technical support for and inputs data into university databases, such as ImageNow, Slate, and Oracle PeopleSoft.
Maintains admissions databases, as well as researches, prepares, and drafts materials and charts for presentations by Director of Admissions.
Oversees data entry of prospective student contact information, application materials, and application decisions for undergraduate applicants, including managing the reading assignments, decisions entry, and verifying process for applications.
Manages implementation of direct mailing to over 300,000 targeted prospective applicants, as well as guidance and transfer counselors.
Provides administrative and operational support for the ILR Admissions Team, including scheduling and planning of events, such as Cornell Days and managing the department calendar.
Manages office's schedules and room reservations. Responsible for processing receipts and verifying budget expenses.
Works closely with the Director to manage Admissions Budget.
Maintains relationships with various vendors that include mail house, printers, editors, photographers, and others.
Assists in planning off campus programs, Saturday Visit Days, and Cornell Days. Works closely with catering, room reservation systems and other hosts for various events.
We need a professional with the following required traits:
Associate degree with 3 to 4 years administrative experience or equivalent combination of education and work experience is required.
Previous experience in a high-traffic office.
Must possess a pleasant outgoing disposition and a professional demeanor.
Individual must be sensitive to others' needs and possess a high degree of diplomatic aptitude.
A demonstrated ability to work in a lively environment without being distracted is essential.
Must have outstanding interpersonal skills and a demonstrated ability to work with diverse clientele as the position requires considerable interaction with students, parents, alumni, and other audiences.
Possess the ability to manage and prioritize multiple projects/assignments, work under pressure, and meet established deadlines.
Past experience functioning as an effective team player is required.
Exercise good judgment and logic to anticipate and solve problems independently.
Organizational skills and attention to detail are critical.
Excellent writing, proofreading, and editing skills are necessary to be able to make individualized (non-standard) responses.
Ability to communicate effectively verbally and in writing.
Prior experience with calendar management and logistical planning.
A demonstrated ability to maintain confidentiality is essential.
Ability to act as liaison for university admissions offices and admissions processing center.
Demonstrated ability to perform highly complex, technical word processing tasks, requiring a thorough knowledge of a variety of word and data manipulation methods.
Proficient with various software such as, but not limited to: Oracle PeopleSoft, ImageNow, Slate, and all Microsoft Office applications, such as Outlook, Word, Excel, and PowerPoint.
In addition to our required traits, if you have any of our preferred qualities, even better!
Should be familiar with the University policy on release of information for internal and external inquiries regarding student information. For example, an external organization calling to confirm if student has received a degree or if the student is registered.
Prior experience in an academic setting working with students and faculty.
Prior experience with event planning.
Knowledge of Cornell University budget systems and payment request processes.
Rewards & Benefits:
Cornell provides great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts with local and national retail brands, health care options to choose from, generous paid leave provisions: 3 weeks of vacation leave, health and personal leave, 12 holidays (including end of year winter break through New Year's Day) and superior retirement contributions. Cornell has also been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives. For more information click here.
This is a full-time, non-academic staff, benefits eligible opportunity located on the Ithaca ILR campus.
Visa sponsorship and relocation assistance is not available for this position.
University Job Title:
Student Services Asst IV
Pay Rate Type:
Number of Openings:
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Internal Number: WDR-00017455
About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.