Community Health Center/Community Clinic, Government, Public Health, Quality Improvement Organization
Tri-City is looking for one (1) individuals to serve as a Manager of Best Practices for the Best Practices Department. This position has the responsibility for the day-to-day management of the Agency’s compliance, accuracy, uniform and appropriate application of program requirements with Federal and State mandates, Quality Improvement Work Plan, use of Electronic Health Record, the development, operation, implementation, evaluation, the evaluation of performance and outcomes of Agency programs, the design and implementation of quality improvement plans, and the development of best practices within the Agency. This position reports to the Chief Compliance Officer and will have direct supervision of the Quality Improvement Supervisor and Program and Outcomes Analyst Supervisor.
This position is responsible for a variety of ongoing responsibilities including, but not limited to:
Manage and supervise the Quality Assurance and Quality Improvement Divisions in support of the Agency’s mission, vision, and core values, and create an environment of trust and open communication;
Provide guidance to subordinates on Agency and Division philosophy, goals, objectives, policies, and procedures through supervision meetings, staff meetings, and work review; assist and participate in the development and coordination of in-service training and staff development training;
Develop, implement and evaluate Agency Best Practices and Process that are consistent with federal and State laws and regulations, Agency rules, guidelines, and values, and departmental requirements and needs ; develop systems and standards for ongoing program evaluation; develop and implement, comprehensive and detailed monitoring/audit processes, and assure Agency activities are in compliance with specified laws; Explore solutions, recommend methods, and implement practices to maintain compliance expectations and best practices, in addition to exploring ways to improve quality throughout the system of care.
Evaluate and audit the effectiveness of existing programs to assure program services provided by the Agency meet federal and State legislated regulations and standards and, within Agency guidelines, develop, recommend, and implement new programs and/or modify existing programs.
Plan, organize, and direct quality improvement projects throughout the Agency to respond to the needs of clients, and new/upcoming funding sources.
Must be a Marriage and Family Therapist (LMFT) or Clinical Social Worker (LCSW) licensed in California by the State Board of Behavioral Science or a Psychologist licensed in California by the State Board of Psychology; must have & maintain a valid Class C California Driver’s License; must have three years of increasingly responsible clinical leadership or administrative leadership experience in community mental health; and must have experience and be proficient in Microsoft Word, Excel & Access, Electronic Health Records (EHR).
Any combination of education and experience that would provide the required knowledge, abilities and skills may be considered as qualifying. *Candidates may be hired above the minimum salary range depending on qualifications (DOQ).
TO APPLY: Please visit our Career Page at http://www.tricitymhs.org/careers or via CalOpps at: https://www.calopps.org/node/11282471/recruitments
Internal Number: 19495761-103
About Tri-City Mental Health Services
Tri-City Mental Health Services is a public agency serving the diverse communities of Pomona, Claremont, and La Verne.
Established in 1960, Tri-City Mental Health Services (TCMHS) was conceptualized as a comprehensive mental health service provider, dedicated to helping families and individuals of all ages reach their full potential. Through close and dedicated collaboration with the community it serves, TCMHC has successfully created an integrated system of care that ensures access and enhances mental and emotional health. Available services include but are not limited to psychotherapy, clinical case management, medication support, peer-to-peer support, psychoeducation, linkage and referral, vocational training and support, socialization activities, and community outreach.