1. Serves as a principal source of information on rules and procedures governing University accounts receivable. Oversees and instructs support staff. 2. Oversees maintenance of account files, ensuring accuracy and completeness. Reviews payment histories. 3. Resolves problem and delinquent accounts with supervisor and collection agency. Assists with final review and disposition of problem accounts. 4. Recommends and implements changes to systems and operating procedures. Composes form letters and correspondence used in accounts receivable activities. 5. Researches individual accounts. Summarizes findings in reports. Completes and processes forms. Performs clerical functions incidental to account activity.
Preferred Education: Coding experience; experience in set-up, strategic planning, detail-oriented with strong organizational skills, team player but able to work independently with minimal supervision. IDX and Epic experience.
Preferred Education, Experience and Skills: Coding experience; experience in set-up, strategic planning, detail-oriented with strong organizational skills, team player but able to work independently with minimal supervision. IDX and Epic experience.
Required Skill/ability 5: Excellent attendance, punctuality and reliability, as attested by references.
Posting Position Title: Account Assistant 4
Required Skill/ability 3: Exceptional administrative, interpersonal and customer service skills, as attested by references. Ability to actively and effectively participate in a team-based, collaborative environment and with a diverse population. Demonstrated willingness to absorb incidental responsibilities including projects, etc.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Account Assistant 4 - Yale Health
Required Skill/ability 1: High level of initiative with demonstrated ability to move seamlessly throughout the billing, COB and financial processes with limited supervision. Ability to maintain account billings and perform all facets of billing and account maintenance including accurate invoicing and charge information.
Required Skill/ability 4: Demonstrated ability to interpret, communicate and apply policies and procedures of insurance contracts for payer and provider billing and reimbursement policies and procedures.
Required Skill/ability 2: Detail oriented and independent ability to organize, prioritize, analyze, interpret and extract information from various sources in order to meet deadlines and respond to requests from insurance carriers, patients, staff and other University departments to resolve issues and answer inquiries. Strong analytical skills.
Four years of related work experience, two of them in the same job family at the next lower level, and high school level education; or two years of related work experience and an Associate's degree, or an equivalent combination of experience and education.
Internal Number: 53207BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.