The MOSC III - Centralized Access Unit is responsible for sustaining an environment of intrinsic good will for the practice while providing optimum services to patients. This position requires the skills and ability to manage the level of responsibility and accountability necessary to provide specialized duties for the department/clinical team for which it is assigned. This position may also perform front office duties consistent with that of MOSC II, per operational needs.REQUIRED - Knowledge of practices and protocols related to medical office procedures (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.). - In depth knowledge of health care insurance systems including but not limited to CCS, Medi-Cal, Medicare, HMO, PPO and fee-for-service, county funded coverage, and workers' compensation, sufficient to obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services, coordinate hospital services, complete and submit billing documentation, and explain provisions and requirements to patients. - Knowledge of ICD-9/ICD-10, CPT and HCPCS coding guidelines. - Extensive working knowledge of computer application systems for all functions required of this position, including e-mail, spreadsheets, word processing, and medical office management (i.e. scheduling, template maintenance, maintenance of demographic and insurance information, and knowledge of the EPIC referral module). Typing skills sufficient for timely and accurate input and production. - Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA. - Interpersonal skills to establish and maintain effective working relationships with co-workers and consistently interact with patients and members of the public with patience, courtesy, and professionalism. - Writing skills, using proper English grammar, spelling, and punctuation sufficient to compose messages and/or routine correspondence which is clear, concise, and easy to understand. - Excellent organizational and time management skills. SPECIAL REQUIREMENTS: - THIS POSITION MAY BE SUBJECT TO A CRIMINAL BACKGROUND INVESTIGATION, DRUG SCREEN, LIVE SCAN FINGERPRINTING, MEDICAL EVALUATION CLEARANCE, AND FUNCTIONAL CAPACITY ASSESSMENT - Must be willing to work variable days (including weekends), hours and locations as required to meet business needs of the practice.
Internal Number: 054854
About University of California Davis Medical Center
At the end of 2015, we launched a comprehensive and inclusive process to tap into the broad, diverse knowledge of our entire UC Davis Health community to stimulate new and unique ideas for our next strategic plan.Throughout 2016, hundreds of members of our UC Davis Health family, as well as external friends and partners, took part in conversations and provided valuable input into charting a long-term course for our future that will continue the momentum underway to solidify our position as a top-tier health care organization.With your valuable input and talents, I am excited to launch our six new strategic plan goals. Over the next few years, together we will:Lead Person-Centered Care in the best way, at the best time, in the best place, and with the best teamReimagine Education by cultivating diverse, transdisciplinary, life-long learners who will lead transformation in health care to advance well-being and equity for allAccelerate Innovative Research to improve lives and reduce the burden of disease through the discovery, implementation and dissemination of new knowledgeImprove Population Health through the use of big data and precision healthTransform Our Culture by engaging eve...ryone with compassion and inclusion, by inspiring innovative ideas, and by empowering each otherPromote Sustainability through shared goals, balanced priorities and investments in our workforce and in our communityAt a time when our industry is experiencing some of the most formidable changes ever, these are bold aspirations that will anchor us and provide us with clarity of purpose and a path forward. I am fully confident that we will achieve great success knowing we have a solid plan and areas of focus to guide us.I thank everyone who participated in the planning process for their great input and their dedication to our future success.