The School of Business Manager of Technology is responsible for the IT function for the School of Business, which includes supporting faculty and staff as well as classroom and lab support. The Manager of Technology is responsible for both hardware and software purchasing and maintenance as well as planning for the future.
BA Degree from an accredited institution and five-seven years of progressively responsible experience with technology support in a corporate, military or academic environment. or an equivalent combination of education and experience to successfully perform the job duties for this position
5 years experience in IT support and administration
Thorough knowledge of Windows desktop and server operating systems and the Macintosh operating system.
Familiarity with Active Directory, Configuration Management (SCCM)/Group Policy, Windows system configuration, SQL, HTML.
Advanced knowledge of MS office suite and ability to assist users
Must have customer service skills and strong interpersonal skills and the ability to communicate effectively with technical and non-technical staff.
Must be able to work in a fast-paced environment and able to provide possible evening and weekend support as needed
Must be available for after hours on-call support
Excellent written and verbal communications skills and customer service focus with a positive attitude
Ability to climb under desks and on ladders and lift up to 50 lbs
Ability to quickly troubleshoot technical issues and arrive at practical solutions. Able to work with limited supervision; able to set one’s one priorities and gather one’s own resources for assistance. Ability to quickly assimilate new technologies. Extensive experience in a wide variety of technological devices and applications: desktops, laptops, servers & printers; computer experience “under the hood” and “inside the case.”
Experience with websites, video recording, streaming and editing, videoconferencing.
At least 4 years of customer services including client workstation support
MOS certification in excel and access
Advanced knowledge of MS access
Internal Number: 28617
About Portland State University
Located in Portland, Oregon, one of the nation's most livable cities, the University's innovative approach to education combines academic rigor in the classroom with field-based experiences through internships and classroom projects with community partners. The University's 49-acre downtown campus exhibits Portland State's commitment to sustainability with green buildings, while many of the 124 bachelor's, master's, and doctoral degrees incorporate sustainability into the curriculum. PSU's motto, "Let Knowledge Serve the City," inspires the teaching and research of an accomplished faculty whose work and students span the globe. PSU seeks talented individuals who understand our values and strategic goals and enjoy sharing ideas and collaborating in an environment of mutual respect to achieve those values and goals. We are committed to leading through engagement and seek individuals who support this strategy. Engagement describes Portland State's collaborative approach to the exchange of knowledge and resources with local, regional, national, and global partners for mutual benefit of students, faculty, and the community. As a component of the Diversity Action Plan and the President's... Strategic Mission of achieving global excellence, Portland State University strives to become an institution that is recognized nationally and internationally for the accomplishments of its faculty, the reputation of its programs, and the preparation of it students as world citizens. For more information visit http://www.pdx.edu/about-portland-state