JobDescription : The Role: Business Intelligence Advisor, SNL Banker
TheLocation: Charlottesville, VA, US
TheTeam: To ensure that our clients have partners to support them in their success, the SNL Banker team leverages their exceptional business intelligence skills to build relationships with clients and help them maximize the value of our business intelligence tools.
TheImpact: You will support our clients who use the SNL Banker software product and services. You will seek to understand how the clients are using the product and make recommendations to meet their organizational objectives. You will help train and educate them on best practices in order to get the most value out of the tool. The daily tasks involve a high degree of project management, coordination, and cross-functional collaboration. Using your understanding of the SNL Banker platform along with your financial industry knowledge and management reporting, you will persistently analyze and uncover the business needs of our key clients and understand how enhancing the SNL Banker software can add even more value to their business.
What'sinitforyou: If you're a self-starter who's ready for the challenge of becoming a subject matter expert on our product offerings, this could be the right opportunity for you. Over time, the Advisor will take on additional responsibilities, offering the opportunity for career progression within the SNL Banker team.
Serve as the relationship manager for multiple clients throughout the implementation lifecycle.
Drive client usage.
Build and maintain relationships with each client.
Build documentation and training for software releases specific to each client, adhering to established SNL Banker best practices.
Empower users within the bank who have limited experience with a business intelligence product.
Support the renewal process, ensuring each client will continue to renew their annual subscription.
Deliver training using a variety of technologies.
Coordinate teams and assist project managers to establish and manage client expectations.
Contribute to internal team processes and be an active participant to innovate the Advisor Team.
WhatWe'reLookingFor: Basic Qualifications:
Bachelor's degree in Finance, Accounting, Economics, or similar
Excellent oral and written communication and presentation skills
Familiarity with business intelligence products and how clients use them
Knowledge of/or experience in the banking industry, preferably financial analysis or other internal management reporting
1 to 5 years experience managing client relationships
Ability to analyze client situations and come up with solutions
About S&P Global At S&P Global, we don't give you intelligence-we give you essential intelligence. The essential intelligence you need to make decisions with conviction. We're the world's foremost provider of ratings, benchmarks and analytics in the global capital and commodity markets. Our divisions include:
S&P Global Ratings, which provides credit ratings, research and insights essential to driving growth and transparency.
S&P Global Market Intelligence, which provides insights into companies, markets and data so that business and financial decisions can be made with conviction.
S&P Dow Jones Indices, the world's largest resource for iconic and innovative indices, which helps investors pinpoint global opportunities.
S&P Global Platts, which equips customers to identify and seize opportunities in energy and commodities, stimulating business growth and market transparency.
To all recruitment agencies: S&P Global does not accept unsolicited agency resumes. Please do not forward such resumes to any S&P Global employee, office location or website. S&P Global will not be responsible for any fees related to such resumes. S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
Internal Number: 5358486
About S&P Global
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