Job Requisition Number: 26323. Campus Shared Services (CSS) provides reliable, high quality administrative support for UC Berkeley in the areas of Business & Financial Services, Human Resources & Academic Personnel Support, Information Technology (IT), and Research Administration. Campus Shared Services Human Resources is now available for our Office of the Chancellor, the units of the Vice Chancellor of Administration and Finance (VCAF), the office of the Chief Information Officer and Information and Service Technology (IST).
This includes a wide range of departments serving the campus’s financial, business, information technology and administrative needs in addition to services provided to students. These units have responsibility for Budget and Resource Planning, Finance and Controller’s Office, Business and Administrative Services, Disability Management Services, Environment, Health and Safety, University Health Services, Public Safety, Human Resources which includes the Center for Organizational and Workforce Effectiveness; Intercollegiate Athletics, the Vice Chancellor’s Immediate Office, Sustainability and Information Technology.
•Enters employee information into Human Capital Management (HCM) system for new hires, change of status, terminations, etc, ensuring that the data is correct and consistent. Ensures Audits for employee information and appointment information entered into HCM are done accurately, promptly and have passed correctly to the Personnel Payroll System (PPS). •Manage queues in ticketing system to ensure they are meeting critical deadlines. •Identifies problems, works with submitters or HR Professionals to correct or to obtain all required information. This includes chartfield validation issues, incomplete or inaccurate onboarding paperwork, to visa compliance issues. •Responsible for individual workload and time management with respect to work completion. This includes making workload decisions as needed and escalating insufficient/excessive work situations. •Ensures data integrity using established post entry audit procedures •Resolves issues regarding HCM questions •Manages sensitive and confidential information •Consults with Generalists and CSS managers when working on non-routine issues of complex or sensitive nature. •Collaborate with the Payroll team to resolve issues resulting from errors or systemic problems •Professional Development •Duties as assigned•Ability to provide exceptional customer service in high volume, fast-paced, professional environment •Demonstrated ability to handle difficult or volatile situations/individuals effectively. •Possess a high degree of political acumen and awareness •Proven experience exercising strong communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing •Strong organizational skills and ability to multi-task with demanding timeframes. •Must possess ability to work rapidly and accurately with pressure of competing deadlines and frequent interruptions in a fast-paced, constantly changing environment. •Must be able to lift 15-20 pounds •Advanced knowledge of HR processes for data entry into HCM •Advanced knowledge of HR processes and procedures for maintenance and purging of personnel files •General knowledge of benefits eligibility requirements •Knowledge of EEO and affirmative action reporting requirements •Knowledge of job posting procedures •Skill in managing sensitive and confidential information regarding bargaining unit issues •Attention to detail and accuracy •Ability to establish priorities, work independently, and proceed with objectives without supervision
Education/Training: •High school diploma or equivalent experience This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.