About Westfield State University: In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. Westfield State University is committed to a policy of non-discrimination, equal opportunity, diversity and affirmative action. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.
Westfield State is the most residential of the state universities in Massachusetts, with over 60% of our 5600 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Northampton and Amherst, and 1.5 hours from both Boston and Albany.
Job Description: Campus Title: Director State Job Title: Director Department: Financial Aid Job Code: HA6000 FLSA Status: Exempt Funding: 7115-0100 (State) Bargaining Unit: APA Job Type: Full-Time Permanent Timeframe: 52 Weeks Shift: Day Regular Days Off: Saturday and Sunday Supervision Received: Reports to the Vice President of Enrollment Management Supervision Exercised: Supervises the Financial Aid office staff Salary: $85,000 - $95,000
General Statement of Duties: The Director is responsible for the planning, directing and managing all aspects of federal, state, institutional and private financial aid programs in accordance with regulations and institutional policies.
Duties and Responsibilities: Duties include but not limited to: Essential:
Lead the Office of Financial Aid, both in its strategic direction and its complex daily operations with exceptional leadership and supervisory skills.
Oversee a comprehensive financial aid program which meets the demonstrated needs of Westfield State University's students. Administer directly and indirectly all Federal, State and Institutional financial aid programs.
Oversee financial aid and needs assessment process to ensure students are properly funded, packaged, and prepared to start each semester.
Create a welcoming and inclusive environment that actively supports and counsels prospective and current students and their families. Develop and oversee an effective communication plan to assist students and families in progressing through the financial aid process.
Ensure the Financial Aid office procedures both comply with University, state and federal (Title IV) policy and regulations, and adhere to effective, efficient processing that complies with the Department of Education's standards while providing support for decision making, policy recommendations and administrative improvements, including resolution of Title IV compliance exception reports.
Oversee reporting to internal and external constituencies including federal/state governments and professional organizations. Ensure accurate and timely submission of all required financial aid reports.
Responsible for the hiring of knowledgeable and talented staff. Provide ongoing mentoring and training to team members regarding current policies, regulations and changes within the field. Create a work environment that focuses on innovation, enhanced technology and practices to deliver a student centered philosophy.
Conduct financial aid information sessions and outreach to students, families, campus and community groups, and oversee student financial literacy outreach and programming.
Establishes departmental policies and procedures to ensure compliance with regulations.
Promotes exceptional customer service to a diverse population of students and their families.
Provide required documentation and support for auditing activities related to financial aid.
Collaborate with Director of Student Accounts to ensure timely disbursement of financial aid funds.
Liaison to the Division of Advancement and University Relations regarding Foundation Scholarships.
Coordinates the Satisfactory Academic Progress process and Appeals Committee.
Participates in Admission Recruitment Programs and Orientation Programs.
Meets with and counsels student aid applicants and their families on all aspects of financial aid.
Works with Information Technology on Banner Financial Aid upgrades and support.
Conducts financial aid workshops on and off campus.
Serves as member of Enrollment Management Committee.
Maintains current knowledge of trends and best practices in the field through reading, professional development, peer association and attendance at training opportunities.
Duties require a minimum of a Bachelor's degree;
Knowledge of financial aid and seven (7) years of progressively responsible experience in student financial aid.
Additional Information: Disability Accommodations: Westfield State University understands that persons with disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance regarding disability accommodations, please contact the Office of Human Resources at (413) 572-8106.
Background Check: Employment at Westfield State University is contingent upon a background check that is satisfactory to the University. Failure to provide written authorization for a background check will nullify the offer of employment.
Application Instructions: An on-line application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically attach the following documents:
Contact information for three (3) references*
Copy of unofficial transcript of highest degree
*Provide the contact information for reference providers in the references section of the on-line application.
Deadline: Review of applications will begin (10 days from live post). The job posting will be open a minimum of ten days and, if needed, will remain open until finalists are selected.
NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us. Westfield State University provides equal access to employment opportunities for all applicants, regardless of race, color, creed, religion, national origin, gender, sexual orientation, gender identity, gender expression, genetic information, marital status, age, disability or veteran status in compliance with all applicable laws, regulations and policies.
In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. The University is dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.