Advertised Summary Job Description: Reporting to the Executive Director, Compliance, the Associate Director supports & assists in fostering & monitoring compliance with federal & state laws & regulations, other legal obligations, & institutional policies & procedures governing the administration of principal functions within Student Financial Services, other administrative offices/departments, & relevant constituencies within the schools. The Associate Director will help ensure applicable policies & procedures are fully documented & adhered to.
- Participate in review of services & planning efforts aimed at delivering compliance oversight; Execute monthly & quarterly testing/process reviews included in office's QA Program; Manage tracker for completion of corrective action, & all corresponding communications; Support reporting of monthly/quarterly results. - Conduct monitoring of critical regulatory requirements & certification, including for Federal Student Aid Program Participation Agreement; Assist in development, coordination & execution of compliance plan, including managing regulatory matrix & controls inventory. - Assist in interpretation of federal & state regulations, institutional policies, guidelines & professional literature; Act as resource when clarification is needed; Remain abreast of changes to pertinent legislation & regulations; Research regulations as necessary & maintain office's corresponding tracker; Complete and/or provide support for impact analysis of new regulations; Disseminate accurate & timely info to community as relates to applicable laws & initiatives. - Conduct reviews of institutional policies & procedures to foster compliance with relevant federal, state & institutional requirements, & to support daily management & admin of Title IV & Title VII student financial aid programs; Maintain office's inventory of policies & procedures & central repository of official filings; Track completion of corrective action related to incomplete or revised policies & procedures; Act as resource for development & review of department's policies & procedures. - Track & assist in review of all communications at schools & centrally to ensure compliance with regulatory requirements, including websites, publications, & student notifications; Support annual review of required disclosures; Assist in coordination with other offices/schools to ensure corrective action is taken in any actual or potential instances of non-compliance; Facilitate completion & submission of annual communications certification by pertinent offices. - Work with University administrators to research compliance matters & recommend solutions, including assisting in collection of documentation, investigation, review, & reporting. - Participate in committees & task forces that require active involvement of Compliance Office. - Assist in RFP/RFI processes for third-party servicers including selection & evaluation of suggested lenders, loan & payment products; loan servicers, collection agencies & others. - Support all activities relating to both internal & external audits in which Compliance participates or manages; Collaborate with auditing entities & other offices to memorialize all federal & state reporting, adoption of operating standards & effective controls, including implementation of defined policies & procedures, & tracking corrective action. - Assist with presentations on compliance topics & in development & execution of training efforts for SFS & the broader University community, including required annual compliance training of financial aid officers & staff. - Collaborate with operational areas in preparation & submission of reports as required by Dept of Educ or other legal requirements; generate & review reports to measure department's compliance with regulatory requirements. - Perform other duties as assigned.
General Minimum Qualifications: A Bachelor's degree plus a minimum of 4 to 6 years' related experience required.
Additional Specific Minimum Qualifications: Must be knowledgeable of federal and state regulations as they relate to Financial Aid and Bursar; Candidates should have experience with systems and processes associated with the administration of federal (Title IV and Title VII) and state aid programs, including student lending and federal reporting requirements. Excellent organizational, analytical, written, and verbal skills are a must. Must be self-motivated and able to balance multiple priorities and deadlines simultaneously. Ability to work with multiple offices is necessary. Time management skills are essential and some experience managing projects. Strong data analysis and proficiency with spreadsheets a must. In addition, the successful candidate must be able to work well with all levels of employees, be flexible in nature, have sound judgment with an open and collaborative style that encourages teamwork and cooperation beyond the immediate team to the broader organization. Must have a passion for excellent customer service.
Preferred Qualifications: A degree in legal-related studies preferred. An advanced degree is desirable. At least three years of experience in institutions of higher education (particularly in auditing, financial aid, or an intersecting function with federal or state aid programs) or in the Department of Education's relevant functions highly preferred. General knowledge of requirements governing admissions, enrollment and registration recommended.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_174342
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.