General Description: The Jackson Regional Office of the Institute for Public Service provides support for the Center for Industrial Services, Municipal Technical Advisory Service and County Technical Assistance Service. All the foregoing entities provide technical assistance and consultative services to municipal and county government as well as business and industry in West Tennessee. The general function is to provide administrative support to the consultants employed by these groups in the Jackson office. Additionally, support is provided to other IPS employees as well in the offices at UT Martin and in Memphis. This includes written and oral communication with professional and support staff in various UT departments, with local and state elected officials, and area business and industry. This position supports up to nine consultants in the Jackson office, four consultants in the Martin office and three consultants in the Memphis office.
Duties and Responsibilities: Areas of responsibility include, but not limited to, the following:
Administrative Support - answer telephone calls and direct callers to correct person including any of the IPS agencies across the state (requires familiarization with other agencies and offices). Proof, edit and prepare written correspondence to send out to customers. Proctor exams for the consultants in West Tennessee in conjunction with the Certified Municipal Finance Officers program. Collaborate with the West Tennessee Mayors' Association and other associations as requested to plan and schedule their meetings as requested. Distribute mail and prepare mail to be sent out as well as overnight shipments. Process travel expenses in IRIS and assist consultants with travel reimbursements.
Event coordination - coordinate meetings, conferences and training for consultants in West Tennessee. Serve as the point-of-contact for events held in the Jackson office. Provide assistance to consultants, trainers and speakers with PowerPoint presentations. Prepare handouts, books and certificates of completion for training programs. Arrange catering for consultants for various training programs. Schedule and maintain calendar for the seminar room and if needed, assist with use of the equipment.
Invoices and supplies - Enter invoices into IRIS. Request new vendor numbers. Order and maintain supplies.
Committees - Serve on institute-wide committees as available.
Internal Number: 169125
About Institute for Public Service
The University of Tennessee at Chattanooga is an engaged, metropolitan university committed to excellence in teaching, research, and service, and dedicated to meeting the diverse needs of the region through strategic partnerships and community involvement.