Advertised Summary Job Description: Reporting to and working closely with the Director of Financial Aid, the Associate Director of Financial Aid counsels students on financial aid programs and related planning, and determines student eligibility for financial aid. S/he assumes primary responsibility for the School's use of the PowerFAIDS financial aid processing system, oversees communication with students, and researches and cultivates relationships with external funding agencies. The Associate Director works closely with the Director to oversee office operations and train and supervise staff.
Acts as the key advisor to the Director in establishing and enforcing financial aid procedures and policies. Assists the Director in oversight of office operations. Directly supervises, trains and mentors an Assistant Director of Financial Aid.
Counsels and advises a population of approximately 1300 students about financial aid programs, eligibility criteria, application procedures, costs, indebtedness, and financial planning.
Reviews and interprets financial aid application data, determines student eligibility and packages new and continuing students. Collaborates with the SIPA Office of Student Affairs and other CU offices to oversee maintenance of dual degree student records. Assists with assessing and coordinating procedures for compliance with SIPA's standards for Satisfactory Academic Progress. Serves as the school's primary financial aid administrator for processing withdrawals and performing Return to Title IV federal aid calculations. Evaluates budget appeals and approves adjustments.
Assumes primary responsibility for the administration of PowerFAIDS, including setting up student budgets and packaging procedures, creating and executing reports and selection sets, maintaining accuracy and integrity of student records, troubleshooting technical issues, training staff, and serving as SIPA's liaison with the University's technical team. Oversees the processing of all federal and private student loans, including monitoring and troubleshooting disbursement issues, executing and analyzing disbursement reports, and creating and implementing in-house procedures to enhance operations. Collaborates with University offices to ensure timely disbursement and resolve issues. Generates debt report statistics for the graduating class. Compiles and analyzes data to assist the Director with internal, University, state, and federal reporting requirements. Assists with fund management and maintenance, including creation of new financial aid fund codes.
Develops and sends communications to admitted, current, and graduating students on financial aid options, awards, requirements, federal verification and database match problems, and debt management. Proposes and implements changes to student communications designed to enhance the effectiveness of the School's financial aid operation. Creates and updates content for the admissions blog, social media pages, and printed admissions materials. Maintains and updates the financial aid pages on SIPA's website and manages the database of external fellowships and grants. Presents financial aid information at admission, orientation, and loan counseling sessions.
Represents SIPA at conferences and committees. Serves as the school's primary financial aid administrator for the University-wide interschool fellowship process. Serves as liaison to the University Veterans and Military Affairs Office and represents SIPA at University-wide community meetings and training sessions. Represents SIPA at national financial aid conferences.
Reads admissions files as needed.
General Minimum Qualifications: Bachelor's degree or equivalent and a minimum of three years of related full-time, professional level experience in a financial aid office, including experience with counseling students, calculating aid eligibility, use of PowerFAIDS or a similar financial aid system, and knowledge of financial aid regulations.
Additional Specific Minimum Qualifications: Excellent interpersonal, organizational and communications skills required. Must be able to work with tact and discretion, and make independent decisions, in a fast-paced office environment with multiple deadlines. The successful candidate will have a high level of computer literacy and experience with standard office automation tools and be able to satisfactorily complete tasks requiring significant attention to detail. Familiarity with the use of social media required.
Preferred Qualifications: Minimum of five years of directly related full-time, professional level experience in a financial aid office. Prior supervisory experience highly desirable.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_174470
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.