Company Profile: Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide from more than 700 locations in 35 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and to grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Department Profile: Corporate Services ("CS") provides a robust portfolio of global services utilized daily across the Firm to enable productivity, efficiency, safety, optimized business models and an enhanced employee experience in the workplace. We have approximately 5,500 resources (internal and external) and over 1,000 suppliers managing a multi-billion dollar scope of services including Real Estate and Property Management services, Travel services, Security & Investigation services, and Document / Information Management services including research, printing, etc.
Job Summary: The Global Head of Vendor Transformation will be accountable for the development and execution of the global Corporate Services supplier management strategy and program management of the vendor transformation initiative. These initiatives are aligned to our divisional and Firm objectives enabling us to streamline the effort required to manage a large portfolio of suppliers and achieve cost synergies associated with achieving an optimal supplier portfolio.
You will work directly with the Corporate Services leadership team (the Head of Corporate Services, the Corporate Services Chief Operating Officer and the various functional / regional heads) and numerous supplier relationship managers, and other senior firm leaders to drive a coordinated global strategy and focused execution plan. You will contribute to the development and execution of critical business decisions that drive Corporate Services' strategic direction and ultimately its success. The role will also partner closely with the Sourcing team, aligned in the Finance division, which is responsible for developing, managing, and coordinating the Firm's procurement strategy and tactical execution of contract negotiations, and other procurement functions. This position is a key divisional objective and offers a unique opportunity to drive strategic, operational and cultural change across the global division.
Job Description: - Lead the formulation of the Corporate Services supplier strategy vision and align to divisional and firm business objectives balancing regional regulatory, legal and operational requirements with global consistency - Develop a vendor optimization and transformation framework along with a phased multi-year execution roadmap - Develop and improve the way we manage the Property Services Supply Chain and the way we spend in this category including challenging the status quo and building future capabilities always working in close collaboration with stakeholders - Partner with the Morgan Stanley Sourcing team to validate the strategy and build the execution pipeline, building a cross-functional global working group to deliver the vendor transformation objectives - Formulate specific action plans with defined objectives, targets and responsibilities to support agreed strategies - Drive execution of key initiatives; manage complexity, resources and timely completion of key initiatives balancing cost, timing, etc. - Support the quantification of potential savings and ongoing benefits tracking and realization. - Identify supplier consolidation criteria and develop a consolidation pipeline - Commission contract assessments for terms and conditions applicable to consolidation objectives - Establish a more strategic supplier relationship management program to maximize value creation opportunities, drive vendor performance and improve deal/relationship governance and risk management - Set goals with leadership team; develop, measure and monitor performance against agreed targets - Create robust performance management program utilizing strategic, financial and operational KPIs, industry and peer benchmarking, and other data analytics from which to measure effectiveness of individual suppliers and overall division's success of managing the holistic supplier portfolio - Design and implement suite of data analytics and management dashboard for top suppliers - Drive adoption of global culture committed to continuous service improvement and innovation that evolve and align with firm and divisional business strategies - Partner with CS risk management program to ensure compliance with all legal and regulatory requirements as stipulated by the Financial Regulators - Partner with CS business management team to track supplier spend, cost savings validation and aligning supplier objectives to annual operating budget
Skills Required: - Minimum of 10-15 years of direct experience in supplier management, procurement or related expertise with successful and measurable outcomes - Specific experience in vendor optimization, consolidation and program transformation is required, preferably on a global scale - Experience in, negotiating and drafting innovative Global Framework Agreements with multiple global service providers - Ideally experience in working with Facilities management service suppliers in a large corporate environment - Strong change and program management experience at enterprise level - Proven ability to objectively influence and effectively communicate with senior executives at all levels of the organization using fact based analysis methods and aligning business objectives - Excellent written and oral communication skills with strong ability to synthesize business requirements into actionable plans - Proven track record of strong program management and development of performance measurement metrics - Strong commercial skillset and experience in business analysis and change ROI - Effective interpersonal skills, ability to earn the trust of the team and business partners, develop strong and sustained relationships - Possess sound judgment and strong sense of integrity - Strong time management skills and ability to effectively execute multiple and competing priorities, simultaneously - Experience in financial services industry preferred
Internal Number: 5470366
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