Christiana Carelink Care Now is searching for a Community Case Coordinator to work in New Castle County. Through broad knowledge and experience of social work theories and methodologies, clinical care, systems management, and community/government networks, the Coordinator will assist high risk populations (top 5%) in overcoming social determinants of health that negatively impact their social, emotional and physical well-being.
Do the kind of social work you were always meant to do.
Make an impact on the quality of life of others.
Performs a comprehensive in person assessment and ‘home’ evaluation, detailing the psychosocial and environmental factors and their effects upon the client's health and well-being.
Partners with client in crisis to create an individualized care plan which promotes client's eligibility for community, regional and national services to support their health goals.
Collaborates effectively with multi-disciplinary team in developing care plans consistent with evidence-based care guidelines that sustain longitudinal social, emotion and physical health improvement and stability. Serve as leader of team, as appropriate.
Partners with individuals and families to create a holistic treatment plan which addresses the behavioral health issues that serve as barriers to health.
Adapts behaviors and goals, in a culturally competent, trauma informed manner, based upon an individual's background, social situation, experience, and wishes. Effectively prioritizes clients whose situations require immediate intervention to prevent negative health outcomes.
Collaborates with other Care Link colleagues to ensure smooth transitions of care across the continuum.
Advocates for clients when needed, empowering them to achieve their goals, including individual and/or class inequities, inadequate or non-existent hospital and/or community resources (i.e., insurance benefits, housing, benefit applications, verification documents, etc.)
Educates clients regarding their social, medical and emotional needs and how to navigate resources to meet these needs, including the appeal process.
Engages eligible clients in the program according to established protocols and enrollment procedures.
Serves as a subject matter expert for other Carelink Care Now, Christiana Care Health System or community staff when addressing complex health, social and behavioral health needs; Leads multi-disciplinary case review to optimize outcomes.
Supports outreach through active participation in community meetings, client team meetings, and Care Link staff/team meetings.
Supervises undergraduate or graduate students enrolled in an accredited school of social work as required.
Master's degree in Social Work (MSW) from an accredited graduate school of Social Work required.
LCSW required in any state to start. Must be willing to obtain LCSW in all CLCN states (Delaware, Pennsylvania, New Jersey & Maryland) plus CCM within 18 months of hire.
Five years of recent experience in a health care setting; Community work preferred.
Direct experience in transition planning, insurance authorization and arranging community services for complex populations.
Internal Number: 46701BR
About Christiana Care Health System
Christiana Care Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are... positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.