Develop, propose and implement written policies, and procedures reflect ambulatory health care provider philosophy and objectives.
Provide senior level operations and financial support to Chief Executive Officer for the physician practices and coordinates other key services with the organizations functional departments and any outsourced resources.
Coordinate and participate in Provider staff meetings.
Establish standard financial and operational reports, dashboards, metrics and measure each practice and provider on a monthly basis.
Develop and market physician practices to the community.
Participate in monthly operational and financial reviews with other Senior leadership team members to ensure directors and managers are accountable for improving operational and financial performance.
Monitor, and modify as appropriate, processes to enhance quality patient care and maximize patient satisfaction.
Provide training and development to management and staff to maximize performance.
Assist in strategic planning for growth and expansion of services as based on community need.
Provide coaching and mentorship of clinic management team.
Governs performance accuracy and monitors service quality to ensure department objectives and clinic goals are maintained. Cooperate with financial department staff in conducting analysis, completing reports or other special projects
Monitor efficiency of revenue cycle management
Ensures staff is fulfilling duties and goals on a regular basis.
Monitors employees’ performance according to measurable goals and maintains well-documented employee performance records.
Monitors expenses, supply charges, approve expenditure requests and cash flow.
Facilitates monthly staff meetings to serve as a forum dealing with day-to-day operations issues with the staff.
Update staff on current practice trends, assign measurable goals and acknowledge positive practice outcomes.
Communicates clearly and concisely within the department and with other SHS departments.
Oversees payer credentialing process
Coordinates and oversees Physician recruitment activities.
Maintains performance improvement activity plan.
Ensures documentation meets established standards.
Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
Maintains high level of customer service to all internal and external customers.
Coordinates classified staff recruitment; makes decisions regarding hiring and disciplinary action for staff.
Prepares or assists in preparing annual budget; monitors and provides input on expenditures; ensures appropriate accounting practices and procedures are followed; prepares and submits various budgetary reports.
Designs, executes and maintains effective system of internal controls which provides reasonable assurance that operations are effective and efficient, assets are safeguarded and financial information is reliable.
Acquires and maintains thorough knowledge of Federal and State Legislative and Administrative action affecting physician reimbursement; disseminates acquired knowledge to faculty.
Interprets and ensures compliance with applicable laws, regulations, policies and procedures.
Able to communicate effectively in English, both verbally and in writing.
Additional languages a plus.
Excellent customer service skills.
Basic computer knowledge.
Advanced computer skills in Microsoft Word, Excel, and Power Point.
Knowledge of basic anatomy and physiology, medical terminology and functions of medical staff services.
Requires excellent communication, analytical, facilitation and negotiation skills, Data Process Modeling, knowledge of competition, industry happenings and knowledge of how the Company is positioning itself is a plus.
Excellent organizational skills.
Strong communication skills.
Additional Salary Information: Benefits Package
Internal Number: SWMG100
About SW Medical Group
Southwest Health System (SHS) operates Southwest Memorial Hospital, a Critical Access Hospital and Southwest Medical Group which is comprised of clinics offering primary care and specialty services. SHS offers the latest in medical and surgical technology, emergency care, a vast array of out-patient medical and wellness services.