Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our six hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.
With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.
Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.
At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health's commitment to Advancing Health, Transforming Lives.
As a member of the Hospital's senior management team, the Chief Nursing Officer (CNO) will participate in functional decision-making processes necessary to the successful attainment of the hospital's mission in addition to maintaining an awareness of changes in healthcare clinical matters that could have an impact on the success of the hospital. The CNO will oversee multiple departments within the hospital. This position reports directly to the hospital Chief Executive Officer.
Duties and Responsibilities:
Provide leadership to nurse employees that will enroll their support, create ownership of goals, and have them actively participate in decisions that impact the hospital
Establish standards for nursing practices and maintain authority, accountability and responsibility for nursing services
Maintain necessary regulatory, compliance approvals and quality accreditations
Partner with physicians who use, or will use, the hospital
Assist in planning new services that generate additional sources of profitable revenue
Create an environment that will encourage recruiting and retention of clinical employees
Manage costs by continually seeking data that will identify opportunities and act to eliminate non-value costs
Develop organizational patient care programs, policies and procedures that describe how nursing care is assessed, delivered and evaluated.
Develop and manage nursing services budget and ensure sufficient number of qualified staff to assess patient needs
Plan and provide nursing care interventions and prevent complications, promote improvement and patient comfort and wellness
Analyze areas in planning, promoting and conducting organization-wide performance improvement activities
Represent nursing services at all meetings including medical staff and hospital board of director meetings; participates with leaders in designing and providing patient care and services
Create a nursing environment that fosters collaboration and cultivates relationships across functions and departments
Transformational leadership to guide the organization to Magnet designation
Education and Experience:
Masters of Science in Nursing or Masters-degree in related field with Bachelor's degree in Nursing required. Doctorate in Nursing Practice (DNP) is preferred and may become a future requirement for any incumbent who does not have their DNP.
Current licensure to practice in the state of Pennsylvania (or ability to obtain licensure).
Nursing Executive certification required.
Possess detailed knowledge of hospital nursing operations
Minimum of five (5) years of experience in healthcare leadership at the director level required.
Minimum ten (10) years of experience in providing bedside inpatient nursing care required.
Knowledge of clinical operations in ancillary clinical areas preferred.
Works with employees, physicians, all levels of hospital leadership, hospital board of trustees, patients and families, community constituents, and Tower Health executive leadership. Also works with vendors and other business partners.
Knowledge, Skill, and Abilities:
Proficient communication skills.
Strong problem-solving skills.
Demonstrated ability to analyze and work with data.
Ability to think strategically.
Knowledge of ANCC Pathway to Excellence and/or Magnet Recognition Program requirements, shared governance, and evidence-based nursing practice.
Possesses financial acumen.
Ability to multi-task and handle multiple priorities.
Must be proficient in written and verbal communication skills
Ability to establish and maintain effective working relationships with hospital staff, physicians, patients, and patient's families
Ability to maintain confidential information concerning personal, financial, or medical matters
Ability to handle difficult situations especially with patients and their families.
Basic knowledge of performance improvement concepts.
Internal Number: 2019-23859
About Tower Health
Tower Health brings together more than 11,000 dedicated team members, 2,000 nationally recognized physicians, specialists and providers across 65 convenient locations. Our collaborative clinical excellence is leading the healthcare transformation — which means our communities have expanded access to advanced, comprehensive care by renowned physicians, when and where they need it.
Here, we know that advancing the quality of care will transform the quality of life.