Job Requisition Number: 26406. Berkeley Regional Services (BRS) is comprised of six (6) 'service regions' that provide local high-quality administrative support to their groupings of schools, colleges and departments.
Berkeley Regional Services (BRS) also provides central services to campus in the areas of: •Onboarding for newly hired employees •Benefits and Leaves support •Visas support •Records Management
As part of the BRS Central Services HRIS team, this position’s primary emphasis involves recommending, developing, implementing, administering, coordinating, and/or evaluating Human Resources policies, labor contracts, statutes, programs and procedures covering several of the following: recruitment, compensation, employee relations, labor relations, payroll, benefits, welfare programs, training and development, visa procurement, intercampus transfers, and employee services. This position will work to resolve client issues and close out resolutions once the resolution has been achieved while providing exceptional service to meet customer needs and ensures each action is handled with confidentiality, timeliness, accuracy and sensitivity.
•Enters employee information into Human Capital Management (HCM) system for new hires, change of status, terminations, etc, ensuring that the data is correct and consistent. Ensures Audits for employee information and appointment information entered into HCM are done accurately, promptly and have passed correctly to the Personnel Payroll System (PPS). •Responsible for individual workload and time management with respect to work completion. This includes making workload decisions as needed and escalating insufficient/excessive work situations. •Provides employee information and resolves issues regarding payroll questions; leaves and accruals; and other general and more complex employee issues and concerns. •Consults with Generalists and CSS managers when working on non-routine issues of complex or sensitive nature. •Collaborate with the Payroll Office to resolve complex department payroll issues. •Provides employees and/or supervisors with standard information regarding department and organizational HR practices and procedures. •Coordinates and tracks the calendar of annual personnel actions, such as probationary evaluations, limited term positions, etc. •Runs reports on department staff for department managers and supervisors. •Manages sensitive and confidential information regarding bargaining unit issues. Professional Development•Ability to provide exceptional customer service in high volume, fast-paced, professional environment •Demonstrated ability to handle difficult or volatile situations/individuals effectively. •Possess a high degree of political acumen and awareness •Proven experience exercising strong communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing •Strong organizational skills and ability to multi-task with demanding timeframes. •Must possess ability to work rapidly and accurately with pressure of competing deadlines and frequent interruptions in a fast-paced, constantly changing environment. •Must be able to lift 15-20 pounds •Advanced knowledge of HR processes for data entry into HCM •Advanced knowledge of HR processes and procedures for maintenance and purging of personnel files •General knowledge of benefits eligibility requirements •Knowledge of EEO and affirmative action reporting requirements •Knowledge of job posting procedures •Skill in managing sensitive and confidential information regarding bargaining unit issues •Attention to detail and accuracy •Ability to establish priorities, work independently, and proceed with objectives without supervision This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.