Department Name: H8505:University Health Service/Hosp
The Clinical Services Technician (CST) will be responsible for direct patient care and providing clinical support to providers. Duties include obtaining patient medical history information; expediting patient flow; rooming patients; stocking clinic supplies; navigating electronic health records system; scheduling and managing follow-ups regarding patient appointments; assisting with medication refill requests; and obtaining prior authorizations and scheduling tests, procedures, and consults. The CST will communicate with pharmacies, insurance companies, patients, and physicians in a respectful manner and adhere to UK Healthcare values for service excellence.
The ideal candidate for this position will have phlebotomy, customer service, patient registration and scheduling, written and verbal communication, organizational, and multitasking skills.
Position Time Status: Full-Time
Required Related Experience:
Required License/Registration/Certification :
Have one or more of the following: 1. Kentucky Registered SRNA, 2. RN nursing student who has completed first fundamental course and a clinical, 3. Military Medic, 4. Acquired clinical services technician (CST) competencies through continuous employment in a CST role at UKHC for 12 months, 5. Graduate from a medical assistant program. BLS at time of hire through American Heart Association (AHA) Basic Life Support certification for the Healthcare Provider.
High school diploma and at least one full year of clinical employment experience preferred.
University Community of Inclusion:
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.