The Portland Cement Association (PCA), founded in 1916, is the premier policy, research, education and market intelligence organization serving America’s cement manufacturers. PCA members represent 93 percent of U.S. cement production capacity and have facilities in all 50 states. The Association promotes safety, sustainability, and innovation in all aspects of construction, fosters continuous improvement in cement manufacturing and distribution, and generally promotes economic growth and sound infrastructure investment.
PCA’ mission is to protect and promote the interests of the American cement industry by creating an environment that demands more sustainable, resilient, and innovative solutions for the public good.
We are a leading partner in working effectively and efficiently with other national and international cement and concrete-focused organizations; speaking as one voice for the industry and coordinating promotion, legislation and advocacy, technical support, research, and other core activities.
Reporting to the VP of Membership Services and Operations, Corporate Secretary, the Manager of Membership and Meetings position is designed to increase communication and follow up with the membership to expand engagement and build value for its programs, products, and services. Additionally, the incumbent facilitates the work of the Association through managing and coordinating event and meeting arrangements, including coordination with partner associations.
Major Responsibilities of the Manager of Membership & Meetings:
Coordinate membership functions encompassing member recruitment, retention, and engagement;
Conduct member surveys in order to determine the level of engagement and awareness and to establish a benchmark for measuring future progress;
Maintain and administer member information via the Aptify CRM database in order to generate reports on member interaction, benchmark engagement and track progress, and manage governance issues such as committee assignments;
Work with other departments on programs that support Membership Services such as Corporate Services, Corporate Communications and Information Technology;
Coordinate a program of member visits and facilitate staff champions or spokespersons for key issues identified;
Develop and maintain Board orientation materials as a communication tool for new members.
Manages and plans all committee and PCA meetings (listed below) two large PCA meetings of 150-200 p and 1-2 trade shows per year, workshops, and company events.
Develop meeting budgets and registration;
Reduce overall costs of meetings by negotiating hotel contracts on behalf of PCA that benefits PCA on a continual basis;
Oversee and manage banquet event orders, room sets, audio visual, and staff on site;
Manage registration and billing, pre and post meeting;
Manage and monitor hotel room block;
Manage the trade show set-up, budget and staffing for the World of Concrete Show and coordinate and other shows;
Manage and facilitate internal corporate meetings for executive staff, member visits, and staff events
Negotiate ongoing facilities contracts current and future;
With the committee, approve the site based upon a recommendation and justification presented by the Executive Committee based in part by Plant tour locations;
Travel to investigate potential sites once city is determined and assure that the proposed site meets all of the conference requirements;
Summarize and present facility criteria including convention center rates, hotel rates, proposed contract and other amenities and incentives to Site Selection Committee for approval.
Impact on Organization Mission, Vision, Strategies
This position impacts PCA’s mission and vision by making sure the strategies discussed internally are conveyed through contacts and dealings with external interactions. This role increases demand for PCA programs, raises awareness for building value for its programs and services, and creates a more positive member experience.
Handles contract negotiations. Participates in planning meetings and plans the location and food and beverage. The actual conference the tasks include promotion, budgets, scheduling, audio- visual, food & beverage and hotel meeting room set up. Conference averages 1100 attendees.
What we are looking for in a Manager of Membership & Meetings:
Excellent communication, verbal and written, skills;
Proficient in computer software applications. Aptify, Higher Logic, Microsoft word, excel, power point and other database applications;
Excellent Interpersonal skills and multitasking. Capable of managing multiple projects simultaneously. Superior problem solving and decision-making skills;
Flexibility, enthusiasm and professionalism.
Delegate, understand the work preferences and motivations of volunteer committees, build positive relationships with outside vendors, and understand the business of PCA and the interrelationships between members and growth.
Strategic thinking with an ability to create and implement an action plan, change management /ability to manage new systems or revise old ones, problem solving to reach desired goal;
Ability to influence and negotiate on behalf of PCA for beneficial results.
Travel 6-8 times a year and when not traveling , work from the Skokie office. Includes some weekends and evening work hours. Travel estimate 35%.
This position description describes the general nature of the position. The above information is not intended to be a complete list of all responsibilities and cover every aspect of the position. Additional responsibilities and elements of the description may be added, changed or deleted by management at any time either in writing or verbally.
In order to apply, please send resume and cover letter by clicking the apply now button below.
Portland Concrete Association is an Equal Opportunity Employer.
Internal Number: 000337
About Portland Cement Association
The Portland Cement Association (PCA), founded in 1916, is the premier policy, research, education, and market intelligence organization serving America’s cement manufacturers. PCA members represent 93 percent of U.S. cement production capacity with facilities in all 50 states. PCA promotes safety, sustainability, and innovation in all aspects of construction, fosters continuous improvement in cement manufacturing and distribution, and generally promotes economic growth and sound infrastructure investment.