Required Qualifications: As per Civil Service Guidelines. Must have taken and passed the specific job related Civil Service exam and be reachable on the appropriate Civil Service list. Experience working in clerical occupation, basic writing, reading, and calculations. 70.1 Transfers are encouraged to apply. 70.1 Transfer Candidates must have been appointed from a Civil Service List and have served permanently in an appropriate title(s) for one year. Transfers must be within two salary grades. The Civil Service list for this position might provide insufficient acceptors, therefore, a provisional appointment will be made. Any provisional appointee will be required to take, pass and be reachable on the next Civil Service examination to be permanently appointed.
Brief Description of Duties: The incumbent will be working in School of Dental Medicine Dental Care Center performing complicated clerical processing, calculations (handling of money & insurances) and records maintenance activities in support of a technical, administrative or management operation. Qualified candidate will demonstrate excellent communication skills, interpersonal skills, calculations skills (handling of money & insurances) knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence. Duties to include the following:
Process clerical transactions for a program governed by multiple procedures, rules and regulations. Use knowledge of program as the basis to make decisions and resolve problems. Must understand the purpose of the transaction, not just the clerical process. Maintain manual or automated calculation records for a segment of an agency program. Set up records maintenance systems and develop procedures for their use. Design clerical processing procedures. Regularly evaluate procedures and initiate or recommend modifications to improve operations.
Gather, compile and prepare data from patient financial electronic files and other sources for various reports, publications, records, etc. Design formats for various reports and forms. Work at the Cashier front desk handling patient accounts, taking money, credit cards and insurances. Respond to questions from other units, agencies or the public concerning the operation of the unit or program area. Write responses to correspondence and reply to personal or telephone inquiries by providing required data, information or assistance regarding the Dental Clinic Business Office. Send out monthly bills to patients and call them to collect on overdue accounts.
Resolve work problems and work related problems such as settling complaints from difficult clients. Review financial forms or applications for subject matter content, completion and accuracy within program segment of expertise and make appropriate determination. Gather additional information as necessary.
Coordinate schedules for administrative proceedings. Ensure schedule is kept current and answer questions about proceedings. Coordinate arrangements for meetings and courses, arranging for rooms, taking attendance and insuring that appropriate materials and equipment are available.
Operate office equipment such as photocopiers, calculators, computers, printers, typewriters, audiovisual equipment, etc., as necessary to complete assigned tasks. Perform simple maintenance tasks such as adding toner and paper and changing ribbons.
May supervise other clerical support positions.
Special Notes: This is a full-time position, 37.5 hours per week, Monday through Friday, 8:30 a.m. to 5:00 p.m. FLSA Nonexempt position, eligible for the overtime provisions of the FLSA. Internal and external search to occur simultaneously. Mandatory rehire roster candidates have preference.
Patient Contact: Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook University's Employee Health Services (The hiring department will be responsible for any fee incurred for examination), clear a background investigation, submit (3) written reference, and provide a copy of any required New York State license(s)/certificate(s). Please be advised that failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
Stony Brook University will be 100% tobacco-free starting January 1, 2016. See our policy and learn more at stonybrook.edu/tobaccofree.
Long Island's premier academic medical center, Stony Brook Medicine represents Stony Brook University's entire medical enterprise and integrates all of Stony Brook's health-related initiatives: education, research and patient care. It encompasses Stony Brook University Hospital, Stony Brook Children's Hospital, the five Health Sciences schools — Dental Medicine, Health Technology and Management, Medicine, Nursing and Social Welfare — as well as the major centers and institutes, programs and more than 50 community-based healthcare settings throughout Suffolk County. With 603 beds, Stony Brook University Hospital serves as Suffolk County's only tertiary care center and Regional Trauma Center. Stony Brook Children's, with more than 160 pediatric specialists, offers the most advanced pediatric specialty care in the region.
Stony Brook University is an Affirmative Action/Equal Opportunity employer. We encourage protected veterans, individuals with disabilities, women and minorities to apply.
If you need a disability related accommodation, please call the University Human Resource Services Department at (631) 632-6161 or the University Hospital Human Resources Department at (631) 444-4700. In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (631) 632-6350. It can also be viewed online at the University Police website at http://www.stonybrook.edu/police.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org.
Official Job Title: Office Assistant 2
Job Field: Civil Service Positions
Primary Location: US-NY-Stony Brook
Department/Hiring Area: School of Dental Medicine-Stony Brook University Hospital
Schedule: Full-time Shift: Day Shift Shift Hours: Monday through Friday 8:30 am - 5:00 pm Pass Days: Sat, Sun
Posting Start Date: Feb 22, 2019
Posting End Date: Mar 23, 2019, 3:59:00 AM
Salary: As per civil service guidelines
Salary Grade: SG9
Appointment Type: Permanent
Internal Number: 1802891
About Stony Brook University
FROM ITS BEGINNINGS A HALF-CENTURY AGO, STONY BROOK UNIVERSITY HAS BEEN CHARACTERIZED by innovation, energy and progress, transforming the lives of people who earn degrees, work and make groundbreaking discoveries here. A dramatic trajectory of growth has turned what was once a small teacher preparation college into an internationally recognized research institution that is changing the world.