The overall responsibilities of the Assistant Executive Housekeeper fall into the following areas:
Supervises the night / evening housekeeping staff, including the shift supervisors, and hourly employees. Plans and organizes workloads and staff assignments; trains, motivates and evaluates assigned staff; and reviews progress and directs changes as needed.
Provides leadership and direction in the development of short and long-range plans for the evening / night housekeeping staff. Coordinates department activities with other departments and agencies as needed.
Provides technical support to supervisors and subordinates. Makes presentations to housekeeping and government staff. Communicates official plans, policies and procedure changes to the evening / night staff as needed.
Assures that assigned areas of responsibilities are performed within budget. Assures effective and efficient use of budgeted funds, personnel, materials and time maintained.
Ensures customer satisfaction and deliverance of the highest quality service possible for our customers.
Supports the Executive Housekeeper in resolving customer and performance concerns. Maintains industry best practices.
Conducts productivity rate studies to ensure maximum and balance workforce output.
Participation in the Performance Evaluation program is required.
Other duties as assigned.
Must be able to develop trend reports for monthly staff meetings.
Operation of windows applications, MS Word, MS Excel, Etc., and related applications.
High school graduate and some college experience desired.
Must be certified as a CEH or REH through the International Executive Housekeepers Association or certified through the American Healthcare Environment as a Certified Healthcare Environmental Services Professional (CHESP) or become certified within 90 days of accepting the position.
Minimum of one-year experience in healthcare housekeeping, within the last three years’, in a medical treatment facility of comparable size and services.
Minimum of two years prior management experience is required.
Ability to bend, stoop, reach, lift, move and carry materials and supplies weighing up to 60 pounds and push up to 100 pounds; prolonged standing and walking
Finger dexterity is required to operate a computer keyboard.
Must have the hand/eye coordination necessary to operate office business machines (calculator, phone, fax, copier, etc.) and a personal computer.
Hearing and speech sufficient to verbally communicate in person and on the telephone.
Willingness to delegate authority when needed.
Ability and willingness to exert disciplinary action as needed.
Ability to interpret policies, procedures and regulations
Ability to set and manage priorities
Ability to communicate both orally and in written format
Ability to work as a team member
Self-starter, able to work with minimal direction and supervision
Exposure to dirt, dust, odors, chemicals, and infectious disease.
May be required to work in aseptic areas.
Must be available to work flexible hours. Including but not limited to mornings, nights, and some weekends and holidays.
Ability to pass criminal and financial background checks to obtain access to work locations. Restrictions vary from site to site.
Ability to meet all security requirements for Company and job site, and maintain proper licenses, including valid driver’s license and a good driving record.
Ability to travel up to 15%.
Internal Number: 2019-740
In business since 1996, PCSI is a nonprofit headquartered in Austin, Texas that provides support services to hospitals, military bases, and private-sector clients throughout the United States. Operating under AbilityOne—a federal initiative for employing people with disabilities—PCSI staffs its award-winning service teams with disabled veterans and other people with disabilities