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Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date The First Review Date for this job is: February 6, 2019
Departmental Overview The Haas School of Business develops innovative leaders - individuals who redefine how we do business. Berkeley-Haas, the second oldest business school in the United States, educates ~ 2,200 students each year in six degree-granting programs, and hundreds more through executive education programs. A team of ~230 staff members support these students, faculty, and alumni.
The Haas Financial Aid Office administers approximately $10 million dollars in private loans funds, $10 million dollars in Federal Loan funds, and $8 million dollars in institutional scholarships. The Assistance Director of Financial Aid works closely with the Director of Financial Aid and UC Berkeley Financial Aid and Scholarships Office in the design, planning, and administration of financial aid programs and the delivery of financial services to students enrolled in the Haas School of Business degree programs.
Analyzes a variety of factors (financial data, family circumstances, social background, academic status, educational goals) and applies knowledge of federal, state, University, and outside agency laws, regulations, and policies to determine students' eligibility for various types of financial aid.
Identifies available resources and unmet needs to determine appropriate allocation of aid awards for individual students.
Coordinates with other UC departments to implement and evaluate student-focused activities, programs, and services. Advises departments on existing financial aid procedures, resources, and options available. Recommends changes in financial aid policy or procedures to benefit specific student groups, e.g., Disabled Student Program.
Coordinates, implements, and evaluates yield and retention activities for targeted student groups. Recommends changes or development of new activities.
Analyzes exception reports of students whose aid packages could not be handled by automated programming and determines action needed to resolve issues and complete students' aid allocations.
Participates on standing department committees to provide advice on procedural issues.
Coordinates, implements, evaluates, and reports on government, agency, or donor aid programs. Consults with external agencies on procedural issues or individual student's eligibility.
Interprets regulations and develops or recommends procedures to ensure compliance and accurate aid delivery.
Reconciles large volumes of student data from multiple sources. Identifies and resolves mismatches and errors.
Identifies and implements database elements, queries, and reports needed to monitor aid programs. Analyzes reports to resolve id allocation problems.
Provides individual counseling on non-routine, sensitive aid issues to diverse groups including traditionally underserved communities. Exercises professional judgment to authorize changes in financial aid award.
Coordinates and creates content for outreach services to diverse prospective students, parents, and the general public.
Develop and participate in Staff Development.
Work on special programs as assigned.
Attend classes which will enhance expertise in job areas.
Serve on departmental and campus-wide committees as appropriate.
Participate in activities that enhance the campus community and/or larger community to further University service.
Working knowledge of policies, regulations, and practices for awarding financial aid.
Experience with outreach to diverse and underserved populations
Specialized knowledge of particular programs.
Working knowledge of University policies, processes, and procedures.
Working knowledge of advising and counseling techniques.
Ability to interpret policies and develop procedures to ensure compliance.
Problem identification, critical thinking, and problem solving skills; judgment and decision-making ability.
Ability to calculate financial aid with attention to detail and accuracy.
Organizational skills and ability to prioritize work and meet deadlines.
Excellent written and verbal communication skills.
Active listening skills.
Customer service orientation.
Ability to assess processes and implement improvements.
Good interpersonal skills.
Proficiency with Microsoft Word, Excel, and Access as well as internet and email applications.
Working knowledge of common University-specific computer application programs and/or Ability to quickly learn complex databases such as the university Campus Solutions database, the university billing database, as well as ScholarNet, Lender certification sites, and others.
Experience using complex databases.
Ability to define specifications for database programming.
Bachelors degree in related area and/or equivalent experience/training.
A minimum of 4 years prior financial aid experience.
Salary & Benefits The annual salary range of the position is up to $76,300.00, commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
How to Apply Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.