The CoursEval Administrator at the University of Cincinnati serves as a member of the Enterprise Academic Technology unit and reports to the Director, Enterprise Academic Technology. This position is responsible for managing the university's course evaluation service and works closely with the academic community, including the Center for the Enhancement of Teaching & Learning and university/college leadership, to deliver formative and summative course assessments. Specific responsibilities will include participation in data governance, documentation of policies and standards, service request management, service delivery, and ensuring compliance with applicable policies and regulations.
Manages the university-wide course evaluation service, including supervising a team of students who support the faculty and student community.
Responsible for evaluating, testing, and deploying software updates for UC's cloud-based course evaluation system.
Manages the partnership with the vendor who provides UC's course evaluation software.
Leads the internal community of stakeholders, including colleges and departments, UCIT system administrators, UC's Catalyst team (SIS), etc.
Oversees the creation and maintenance of documentation (knowledge base articles) for all processes, policies, and procedures related to the course evaluation service.
Works with key stakeholders to leverage the use of course evaluation data to help drive and expand the university's participation in the Scholarship of Teaching and Learning (SoTL).
Works closely with the Center for Enhancement of Teaching and Learning (CET&L) to plan and present faculty professional development sessions related to program enhancement.
Leads semesterly community meetings that include all of the stakeholders for the course evaluation service.
Works with key stakeholders to identify key metrics and develop visualizations that support faulty, college/unit, and university decision making.
Maintains up-to-date knowledge of educational technology, including course evaluation tools, academic research, digital learning environments, etc.
Bachelor's in Computer Science, Information Technology, Computer Engineering, or a relevant degree and two (2) years' experience; -OR- an Associate's degree with four (4) years' experience; -OR- six (6) years' experience. Experience includes instructional use of course management systems, lecture capture, video-conferencing, technologies and pedagogical methods that promote active learning. Requires fluency with Windows and Macintosh operating systems, Microsoft Office, basic web-editing, video-editing, and pedagogical uses of blogs, wikis, and other social platforms. Must be able to step into the job and perform effectively and efficiently. Possesses a thorough understanding of commonly-used concepts, practices, and procedures and contributes through experience, collaboration, and problem resolution.
Previous experience with Blackboard Learn, PeopleSoft, and/or CoursEval strongly preferred
1 – 3 years supervision experience, including experience managing co-op students and student workers
Previous experience working with SQL and enterprise database management systems such as Oracle and/or MSSQL
Knowledge of research and development of learning environments, classroom assessment techniques, and faculty development principles and applications
Strong understanding of data architecture and governance principles
Strong technical aptitude and ability to research & solve complex issues independently
Ability to effectively communicate issues and resolutions to all levels of the organization
Ability to work in a team environment
Customer-service orientation, attention to detail, and creativity in problem solving
Excellent oral, written communication, and presentation skills.
Experience working in a university setting
Demonstrated experience in committee work and leadership
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / M / F / Veteran / Disabled.
SF:OMJ SF:OOD SF:RM SF:INS SF:INS
Internal Number: 36830-en_US
About University of Cincinnati
HISTORY IN BRIEF - The University of Cincinnati is a public urban serving research institution that was founded in 1819 and today is one of the country’s largest universities offering more than 350 academic programs to more than 44,000 students. UC has many top ranked programs in areas such as Music and Arts, Medical and Human-Services, Criminal Justice and more. Located in an urban setting, UC is close to the heart of Cincinnati and allows easy access for students to enjoy all that the city offers. UC is also the alma mater of many notables such as President William Howard Taft; Albert Sabin, developer of the oral polio vaccine; Astronaut Neil Armstrong and Mary Weinberg, 2008 Olympic gold medalist. UC is classified as a Research University (Very High Research Activity) by the Carnegie Commission and is ranked as one of America’s top 35 public research universities by the National Science Foundation. UC jumped 17 spots in the U.S. News & World Report rankings in the past two years alone. In addition to being named a “green university” by Princeton Review, UC has been named one of the world’s most beautiful campuses by Forbes and Delta Sky magazines. Learn more at www.uc.edu.MISSIO...N STATEMENT - The University of Cincinnati serves the people of Ohio, the nation, and the world as a premier, public, urban research university dedicated to undergraduate, graduate, and professional education, experience-based learning, and research. We are committed to excellence and diversity in our students, faculty, staff, and all of our activities. We provide an inclusive environment where innovation and freedom of intellectual inquiry flourish. Through scholarship, service, partnerships, and leadership, we create opportunity, develop educated and engaged citizens, enhance the economy and enrich our University, city, state and global community.