J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries.
Derivatives Operations provide operational support to Markets, Investor Services and Banking businesses across the CIB. Key product areas include Currencies, OTC Derivatives, Collateral Principal, Global Clearing, CASS & Outsourcing and Expense Management Unit with a global team of ~1500 colleagues. Services provided to our Businesses include:
Transaction Processing, Confirmation, Settlement and Clearing, Collateral Management, Client Service, Expense Management and CASS & Outsourcing Support
Typical daily activity includes settling in excess of $2TRN via FX trades, leading a Markets OTC portfolio of 3M trades, managing collateral balances in excess of $350BN and processing ~700K cleared and intermediary trades
Global Clearing Operations supports Clearing, Reconciliations, Middle Office, F&O House Ops, Expiries & Deliveries, Settlement, Brokerage, Client On-boarding, Client Money, Regulatory Reporting, Static Data Management and Position Management.
JPM is the 2nd largest Futures Commission Merchant based on Client Assets
Processes ~750,000 cleared and intermediated trades daily
Provides clearing at 62 global Clearing Houses
Settled USD equivalent 24.3Bn in physical deliveries Q1 2016
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location Description London. We've been in London since the 1930s. It's our headquarters for Europe, the Middle East and Africa. We offer an unparalleled client base and leadership across the spectrum of financial services products. We're honored to be a premier financial institution in the U.K. But we're just as proud of our ties to the community. The teams across our multiple offices support the Social Mobility Foundation, which helps disadvantaged youth get into top universities and organizations.
The CIB OTC Clearing Margin Middle Office Team provides client service for cleared OTC Derivative collateral requirements, and all related settlements and J.P. Morgan's extensive external client base which includes Hedge Funds, Investment Advisors/Asset Managers . The primary functions will focus on day to day Client Service, transactional support and controls. The role will have extensive client interaction as well as opportunities to develop a deep understanding of products, internal systems, processes and support teams, and could suit someone looking for a flexible work arrangement. Candidates will need to have a clear understanding of trade flow management, knowledge of the margin, settlement. Additionally, the Client Service agenda is complex and challenging as candidates will be expected to play key roles in developing new process and opportunities. This role will involve daily interaction with clients, middle office & operations groups globally as well as frequent interaction with technology and project delivery teams.
Summary of Responsibilities
Successful candidates must be client focused, able to work independently under strict deadlines with limited supervision, be control oriented, as well as be responsible for the following:
Efficiently and accurately process both outgoing and incoming margin calls and provide transparency to the client on the margin call when necessary.
Ensuring all transfers agreed are eligible under the appropriate legal document.
Accountability for the uncollateralized credit risk of a subset of Investment Bank clients, with responsibility for identifying and escalating fails and disputes in a timely and accurate manner to Credit/Risk Management, Collateral Risk Management and Operations Management.
Responding to client inquiries, and when needed, coordinate with the appropriate Front/Middle Office as well as the core processing area in order to facilitate resolution.
Identifying and resolving client disputes related to both collateral and trade settlement discrepancies.
Risk Mitigation (Operational, Financial and Reputational)
Quality Client Service and Strong written and verbal communication skills
Maintaining and building excellent relationships with both internal partners and external clients.
Skills and Qualifications
Desire to work in a fast-paced environment.
Self-motivated, enthusiastic with a great appetite to learn.
Excellent relationship-building and good communication skills.
Excellent time management skills and the ability to organize and prioritize work in a busy environment with the ability to work under pressure and to deadlines
Pro-active approach to problem solving and developing solutions.
Understand the risks and adhere to the controls in place at all times.
Experience in an operational/financial services/customer services environment advantageous but not essential.
Previous exposure to financial products and derivatives instruments advantageous but not essential.
Internal Number: 5637138
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