Location: Binghamton, NY Category: Professional Posted On: Tue Mar 19 2019 Job Description:
Budget Title: Assistant Director Computing Services (SL-5)
Salary: Commensurate with qualifications and experience
The Assistant Director of Telecommunications reports to the Director of Information Technology Services Operations and Infrastructure and works closely with other key groups and staff members within Information Technology Services (ITS). This is a management level position, responsible for both the day-to-day operation of the Telecommunications department, as well as planning and executing both technical and non-technical projects. The Assistant Director of Telecommunications will be a collaborative worker who can create and maintain good working relationships with other departments, as well as a forward-thinker that can establish and then execute the vision for Telecommunications at Binghamton University. The Assistant Director of Telecommunications must be able to work independent of direct supervision with a diverse cross-functional group of professionals, faculty, and students to support all in the pursuit of academic excellence within a premier University environment.
In addition, the Assistant Director of Telecommunications will:
Supervise a group of both professional and classified employees
Direct staff as necessary in the operations of technical systems, such as the IP telephone system, cable TV system, voice and data trunks and fiber optic plant
Serve in a technical role primarily in managing the Shoretel/Mitel IP Telephony environment in conjunction with other Telecommunications staff
Work with ITS Leadership and the campus community to establish and execute the vision and goals for Telecommunications technology at Binghamton University
Serve in a project management role as necessary, including but not limited to, structured cabling installation on capital projects and Telecommunications technical projects, with a goal of said projects being completed on time and within budget
Manage the department operating budget including necessary chargebacks
Management of vendor relationships for services such as Telephone, cable TV, cellular providers, equipment and material sourcing, including the negotiation of contracts with vendors and the creation and execution of necessary bids and RFP's
Oversight of the Telecommunications office and its functions including customer billing, payment processing and account maintenance
Work schedule will fluctuate based on academic calendar
Must be able to maintain data confidentiality and compliance with regulatory requirements (HIPAA, FERPA, PCI, etc.)
A Bachelors' degree
A minimum of seven years of experience working in Telecommunications or a related field
A minimum of three years of Telecommunications project leadership
Hands on experience in managing, configuring and installing a Shoretel/Mitel IP Telephony System, including the management of associated appliances and servers such as HeadQuarters, Contact Center and Voicemail
A working knowledge of Telecommunications standards, including voice protocols, with a focus on voice-over-IP, and familiarity with design standards such as those published by BICSI or TIA
Experience in negotiating pricing, contracts or scopes of work with vendors and subcontractors
The ability to manage priorities, and handle multiple projects and deadlines at once
The ability to communicate effectively, both verbally and in writing
The availability to respond to issues outside of work hours
Relevant Telecommunications certifications such as RCDD
Experience in working in a large complex organization
Experience working in higher education or a research environment
Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.
Binghamton University is a tobacco-free campus.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org
Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.
Internal Number: 108362
About Binghamton University
Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character — shaped by outstanding academics, facilities and community life — promotes extraordinary student success.
Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 17,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.