To provide clear articulation of the Barclays risk and control landscape for Fraud Risk, including ability to demonstrate an understanding of relevant operational control requirements relating to internal Barclays and external regulatory policies;
To maintain clear and detailed governance of all issues and actions impacting the Bank's fraud risk profile, with a view to ensuring action owners address issues in a timely and effective manner;
To maintain and develop relationships with senior colleagues, including Business Units, Operations and Technology, Fraud Strategy and Operational Risk teams;
To provide risk and governance expertise, including detailed assurance and evidence-based testing of new controls to ensure sustainability and effectiveness of design - as well as execution in line with the Bank's regulatory commitments.
Fraud Risk Oversight
Support the Senior Manager by working with risk, issue and control owners to provide expert risk and governance reporting of the Bank's risk posture, including:
Monitoring of control effectiveness in mitigating fraud risks;
Analysis of industry data, loss performance, risk events, and new and emerging threats to provide inputs to Group-level reporting of risk posture;
Identification to Business Units of where additional corrective action may be required to improve management of risk.
Governance of Issue and Action Delivery
Governance processes are executed effectively to drive ontime delivery of issue remediation and delivery of new controls by action owners, providing SME support to help those owners deliver their obligations;
Maintain an exception report that escalates at risk or failing remediation activity, in order to determine appropriate corrective action ahead of due;
Ensure that any relevant dispensation, waiver or breach requests are in line with Bank policies, and challenge owners to ensure rationales and action plans in support of these requests are robust;
Undertake detailed assurance of new controls delivered - including review of adequacy of test results - to evidence delivery of improved risk posture;
Provide detailed support to the Senior Manager in ensuring key messages and data is available to support escalations and actions arising being reported to relevant Risk Committees
Proven ability to support effective strategies that balance short-term requirements with long-term perspectives and business plans and expectations
Able to apply broad knowledge and reasoned experience when addressing complex issues and communicate a range of potential solutions in straightforward terms to employees at all levels in the organisation
Develops a thorough understanding of customer's businesses; is able to identify trends, anticipate potential requirements
Applies full range of internal and external knowledge and experience when assessing customer needs/solutions whilst working to achieve what is best for all stakeholders.
Competent working with both operational and technical controls
Maintains high standards of personal integrity, whilst demonstrating respect for other viewpoints
Leads by example with the proven ability to create a climate that fosters a high performance and proactive culture
Removes organisational barriers and unnecessary bureaucracy and discourages silo thinking and practices
Proven ability to cultivate a network of contacts throughout an organisation
Identifies and addresses inefficiencies in systems, processes and controls escalating where appropriate
Proactively establishes and enforces controls that balance risk and opportunity.
Able to clearly define strategic issues in a fast-changing environment and effectively manage areas of ambiguity
Proven ability to generate new and creative ideas whilst promoting and sharing innovative practices throughout the organisation
Understands and leverages use of technology, integrating in to overall business strategies and solutions where appropriate
Essential Skills/Basic Qualifications:
Ability to support and deliver through others; both direct reports and services.
Knowledge of controls assurance and determining risk and issue materiality and being accountable for the associated judgements made in relation to any aspect of the control environment. This includes both technical and operational controls.
Data validation and critical analysis methods.
Proven examples or track record in analytical capability.
Knowledge of retail banking operations or the financial services industry in general
Experience of operating as part of a distributed, global team
Knowledge of relevant policies and standards and industry better practice
Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organisation
Desirable skills/Preferred Qualifications:
Extensive Risk & Governance and Control experience within Financial Services industry.
Proven Risk Management track record.
Proven track record of developing and implementing strategies that improve Governance and Control performance.
Previous experience of managing Middle and Senior Management relationships.
Proven track record of assessing and documenting control environments showing key processes, systems and key controls.
Proven track record of providing excellent customer services.