The City of Virginia Beach is seeking a customer-oriented, results driven leader to follow in the footsteps of its former visionary executive and to continue moving Human Services into the future.
Our most recent Director left the City to become the CEO of the Nebraska Department of Health and Human Services. She leaves behind a department that is strategically positioned to deliver and adapt to current and future Human Service needs. The Director of Human Services provides leadership and direction in the management, strategic planning, operations, and initiatives related to a full range of comprehensive behavioral health and social services programs.
The Director ensures the appropriate resources are made available to meet the social and financial needs of individuals and families. This position will also ensure children and adults are protected from abuse and neglect through the effective and proactive administration of programs including: Welfare-to-Work initiatives, Temporary Assistance to Needy Families (TANF), Medicaid, Food Stamps, Workforce Development/Employment, and Day-Care Assistance.
S/he directs programs to ensure disabled persons receive appropriate services in the community including: outpatient, medication management, day residential, in-home, vocational, emergency, and case management services for children, adults and elderly citizens. The Director collaborates effectively with the faith-based and volunteer communities, other agencies, and government and business leaders to identify and manage gaps in services for citizens. S/he will provide staff support to the Community Services Board (CSB) and serve as the CSB Executive Director.
This position directs the proactive and effective administration of programs in Child Protective Services, Adult Protective Services, Foster Care and Adoptions, and Resource Development, as well as special programs such as the Fathers in Training Program, Mothers in Transition, Neighbor-to-Neighbor Mentoring Program, and the Youth Intervention Team.
The Human Services Director provides recommendations to the Deputy City Manager and City Manager on program/policy innovations, changes and enhancements; leads and serves on organizational initiatives/programs and assignments to support and address the quality of life and public safety issues that characterize community-based programming; ensures federal, state and local regulations are met and appropriate accounting practices are followed in receiving federal and state reimbursements.
The Director of Human Services’ salary will be commensurate with candidate qualifications within the salary range of $110,323-$169,374. Directors also receive a $500 monthly car allowance and five (5) executive administrative leave days per year.
The ideal candidate will:
Exemplify servant leadership
Be a collaborative relationship builder able to form strategic partnerships within and external to the organization
Be familiar with the role and importance of Community Services Board, Social Services Advisory Board, or similar advocacy, advisory and/or review boards and commissions
Possess a desire and ability to continue momentum in achieving goals of the strategic plan
Have a demonstrated track record navigating highly sensitive and often contentious social issues
Have knowledge of and be able to synthesize complex federal regulations and be able to apply and plan accordingly
Possess an understanding of, and be able to predict, potential barriers to success in human service programming
MBA, MPA, or master’s degree in social work, psychology, or similar
12 years of relative experience, of which at least 5 years in senior leadership/executive role
Have a proven track record of implementing innovative policies and practices, to include technology and process improvement
Demonstrate excellent communication skills with an ability to express ideas and issues to a variety of audiences, from political policy makers to human service clientele
Have a track record of providing clear expectations, promoting employee problem solving, offering guidance where needed, and recognizing efforts toward the common goal(s)
Possess experience in a comparably sized municipality or Human Service Department
Facilitate diversity, inclusion, continuous learning, and a constructive work environment for all employees
Submit your cover letter and resume at www.vbgov.com/careers. Initial review of submittals will occur by May 5, 2019. Candidate information received after that date will only be considered if the candidate pool needs to be expanded.
Questions? Contact Monica Kopin at email@example.com or 757-385-1361
PREFERRED QUALIFICATIONS: A masters degree in Social Work, Psychology, Public Administration, Business Management, or a similar program and 6 years management experience; or higher-level education and experience equivalent to 12 years in fields utilizing the knowledge, skills, and abilities listed above, including 5 years at the program management or administrator level.
Additional Salary Information: The Director of Human Services’ salary will be commensurate with candidate qualifications within the salary range of $110,323-$169,374. Directors also receive a $500 monthly car allowance and five (5) executive administrative leave days per year.
Internal Number: 29150
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