NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. Learn more about NYU Langone Hospital - Brooklyn.
We have an exciting opportunity to join our team as a Supervisor.
In this role, the successful candidate Responsible for providing front line supervision to Building Services and Patient Transport and ensures that all of the employees demonstrate competency in understanding and the use of all equipment and supplies utilized throughout their shift. Ensures a clean and sanitary environment in all areas of responsibility throughout the Medical Center. Provides guidance and direction to all lines of Building Services i.e. Patient Transport, and Housekeeping, Provides feedback and /or documentation to mangers. Responsible for monitoring Epic as it pertains to Building Services and Patient Transport operations and ensures appropriate resources are allocated so that tasks, i.e., bed/discharge cleaning, in-between case cleaning and Patient Transport trips can be completed as needed.
Demonstrates knowledge of the organizations service standards and incorporates them into the performance of duties.
Establishes daily assignment schedules for all employees under his/her supervision and monitors their work. Defines the expected outcome and time of completion of daily duties to the employees. Cleary communicates the objective of the assignment to the employee. Institutes appropriate follow-up with the employee to ensure that the desired outcome is reached. Assigns work in order to accomplish goals in a timely fashion and makes allowances for individual initiative. Solicits feedback from the employee to ensure the employment is understood. Allocates resources appropriately so that the task can be accomplished. Informs the employees of their assignment upon reporting to work or in advance. Conducts patient interviews to ascertain quality of service.
Evaluates and documents staff performance, records, and reports personnel absences, and performs personnel counseling. Recognizes the need to counsel subordinates and performs counseling in a timely fashion. Explains to the employee clearly what his/her responsibilities are and standards of performance. Offers guidance for improving performance to the employee. Issues corrective action, when necessary, in accordance Human Resources policies and procedures and the collective Bargaining Agreement. Brings to the employees attention areas of performance improvement as soon as they are recognized with a plan of action and a time frame for correction. Approaches the performance review process constructively and conducts it in accordance with personnel and departmental guidelines and procedures.
Develops and encourages a program of staff development. Plans the training of staff and development in advance of implementation. Trains staff members effectively and maintains detailed records of performance and training status. Ensures that policies and procedures are followed and that staff awareness to said policies are understood and being implemented.
Participates in developing, planning and implementing new programs, including the development of related procedures /processes. Communicates the need for new policies and procedures to their senior leadership in a timely manner. Submits reports/plans, which are requested by Supervisors, on time. Develops short and long range plans for the accomplishment of goals; addresses all contingencies in a plan, communicates the reason for a delay in accomplishing a plan to their Supervisor within a reasonable time. Utilizes audit result, quality assurance reports and accident reports to improve the quality of service.
Participates in cost control activities by seeking the most effective method of delivering services and maintains awareness of the cost impact of decisions and actions. Evaluates practices and identifies areas of excessive supply usage and misuse of equipment which could lead to high costs. Arrange work to reduce or avoid overtime. Uses supplies efficiently. Uses equipment efficiently and ensures that equipment is in good working condition, cleaned and stored in assigned area upon completion of duties.
Prepares daily reports and informs his or her Supervisor of concerns impacting the quality and safety of the operations. Reports daily activities and incidents for all employees under his/her supervision. Composes related and required in a neat and well written manner utilizing department forms whenever applicable.
Maintains safety and sanitary standards following infection control protocols in areas of responsibility, covering each assigned area to observe all service line functions with Building Services Department i.e., Patient Transport , Housekeeping to determine compliance with instructions and quality of work. Inspects each area of responsibility to ensure that all safety, health, and sanitation regulations are met in accordance with Federal, City, and State regulations. Ensures that staff follow proper policies and protocol as written in departmental policies and procedures manual.
Follows proper standard precaution procedures and hand washing protocol as per Departmental policies and procedures.
Attends and represents the Building Services and Patient Transport Department at meetings as assigned.
Monitors and allocates the necessary resources as it pertains to all Epic related programs i.e. discharge/transfer bed cleaning, Patient Transport trips, and OR in between case cleaning.
Participates in the organization and departmental trainings and implementation and monitoring of new programs
Maintains professional affiliations, attends as approved assigned; outside training, conference, seminars that are applicable to the job responsibilities
Performs other duties as assigned
Associate's degree in Management or related field
2 years of experience in related field
Experience with Data Analysis
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital - Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Hospital- Brooklyn's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
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Internal Number: 68573997
About NYU Langone Medical Center
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. Included in the 200+ locations throughout the New York area are five inpatient locations: Tisch Hospital, its flagship acute-care facility; Rusk Rehabilitation, ranked as one of the top 10 rehabilitation programs in the country; NYU Langone Orthopedic Hospital, a dedicated inpatient orthopedic hospital with all musculoskeletal specialties ranked top 10 in the country; Hassenfeld Children's Hospital at NYU Langone, a comprehensive pediatric hospital supporting a full array of children's health services; and NYU Langone Hospital—Brooklyn, a full-service teaching hospital and level 1 trauma center located in Sunset Park, Brooklyn. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute–designated cancer center, and NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.