Salary Range: Salary commensurate with background and experience of the individual selected. Cal Poly offers excellent fringe benefits, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System and educational benefits for eligible employees. All rights associated with the appointment are governed by the Management Personnel Plan adopted by the CSU Board of Trustees.
Under the general direction of the Director of Student Affairs Technology, and as a senior member of the Student Affairs Technology team, this position leads and manages technology services, initiatives, and support teams to ensure operational success. The Assistant Director of Student Affairs Technology is responsible for supervisory oversight of technology resources including IT portfolio management, service level governance, and supporting the Division's strategic vision through the use of technology.
The Assistant Director of Student Affairs Technology has assigned management responsibilities for the daily coordination and delivery of information technology services for the Division. In coordination, and as assigned by the Director, the Assistant Director serves as a manager for all Division technology resources and serves as a senior leader for the Student Affairs Technology unit. Additionally, this position interfaces closely with Student Affairs IT staff, campus Information Technology Services, and University-wide partners to assure consistent application and adoption of CSU/University best practices. Responsibilities include direct management and administration of assigned business functions, providing direction and assignments to staff, leading technology program administration, coordinating and participating in strategic planning, assisting with managing the department budget, and long range and annual planning and objectives in consultation with the Director of Student Affairs Technology.
In addition to Division-wide authority, the incumbent in this position also serves as the assigned technology administrator and partner for University Housing and serves as a member of the University Housing Leadership Team. In conjunction with the AVP/Executive Director, Senior Associate Director, Associate Directors and other managers, staff, and students, this position assists in carrying out the mission and philosophy of University Housing, and champions comprehensive technology solutions to enhance the residential student experience.
NOTE: To view the full position description including all the Required Qualifications click here
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. Check our benefits website for additional information.
Minimum Qualifications (Staff Only):
EDUCATION AND EXPERIENCE:
Bachelors' degree or higher, and a minimum of five (5) years of progressively responsible experience, demonstrating technology administration and leadership applied in higher education services, programs, service delivery, and/or resource management.
LICENSES, CERTIFICATES, DEGREES, CREDENTIALS:
Possession of a valid driver's license or the ability to obtain by date of hire.
Demonstrated ability to maintain high quality/standards of work, leadership, initiative, ethics, commitment, and professional responsibility and judgment. Ability to represent the university in a professional and conscientious manner.
Demonstrated ability to review and act upon complex individual and organizational problems and make recommendations to influence change in policies.
Demonstrated ability to lead and communicate in an effective and dependable manner, as well as establish and maintain cooperative working relationships.
Demonstrated supervisory skills with the ability to build and lead strong teams.
Ability to interpret and apply campus information security policy and standards.
Demonstrated ability to exercise tact, sound judgment, diplomacy, and discretion in appropriately handling confidential information and data, interpreting and applying rules, regulations, policies and procedures and/or recommending new policies and procedures.
Demonstrated ability to create new policies and procedures to meet operational needs and requirements, and ensure effective department operations.
Demonstrated analytical, reasoning, and problem-solving skills. Ability to analyze information and data from a variety of sources; present information and recommend solutions.
Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Excellent time management, planning, and organizational skills and ability to multi-task, while attending to detail, and meeting the demands of multiple deadlines. Ability to adapt to organizational, procedural, policy, and technological changes.
Working knowledge of agile/scrum project management approaches for large technology initiatives; ITIL and ITSM; SLDC.
Skilled at deploying resources to achieve the best possible outcomes.
Skilled at developing and managing budgets to meet financial targets.
Demonstrated skill gathering data and communicating trends to a variety of constituents. Demonstrated ability to identify areas of improvement based on evidence.
Ability to assess opportunities for, and integrate, technology into work environments to increase effectiveness, efficiency, and communication.
Demonstrated ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University.
Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet, as well as online calendaring and email.
Strong knowledge of Apple Operating Systems, Windows Operating Systems, LINUX, TCP/IP, HTML, wired- and wireless network infrastructure.
Working knowledge of, or ability to quickly learn, University infrastructure, policies and procedures.
Progressive experience designing, implementing, administering and leading process improvement in student affairs information systems such as health information management, student conduct, and residential management systems, counseling and advising systems, accessibility and learning management platforms.
Demonstrated willingness and capacity to generate, critically examine, and change technology-related policies and practices that privilege one group of students or educational stakeholders over another.
Experience supervising and/or administering residential network operations, including familiarity with network services levels, wireless systems deployment, firewalls, switches, and routing.
Demonstrated experience serving a lead role as technical project manager, facilitating initiative intake, and developing technology implementation plans
Ability to model and promote adaptability among students, colleagues, and educational stakeholders in the face of fast-paced technological change and demonstrate openness to the introduction of new digital tools by others.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
Familiarity with policies and laws related to higher education (FERPA, ADA, etc.).
Demonstrated experience developing information security standards and conducting security audits.
Working knowledge of university infrastructure, policies and procedures.
Demonstrated knowledge or previous experience working with college-aged students.
***THIS POSITION IS OPEN UNTIL FILLED***
Must be willing to travel and attend training programs off site for occasional professional development.
Must be able to work after hours, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Must be able to successfully pass a pre-employment background/fingerprint check.
Full-time MPP employees are required to disclose outside employment at time of hire or within 30 days of taking additional outside employment subsequent to time of hire.
This position classification has been defined as 'Exempt' and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
Retired CalPERS members selected for this vacancy must request and be approved for reinstatement from retirement prior to the start date. Employment of retired CalPERS members will typically be for 90 days or less and must be for work requiring specialized skills or for a bona fide emergency to prevent stoppage of business.
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly, San Luis Obispo. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Note: Cal Poly cannot deny an applicant a position solely or in part due to a criminal conviction history until it has performed an individualized assessment and linked the relevant conviction history with specific job duties in the position being sought.
Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community.
For health and well-being, Cal Poly is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community.
About Us Cal Poly is a nationally ranked, four-year, comprehensive public university. Founded in 1901, the 6,000-acre campus is nestled in the foothills of San Luis Obispo, along California's scenic central coast and midway between Los Angeles and San Francisco. With a budget of $168.5 million, the university has a student enrollment exceeding 17,000 students and employs more than 2,000 faculty and staff members. Cal Poly is part of the 23-campus California State University system.
At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.
Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer.
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About California Polytechnic State University, San Luis Obispo
Cal Poly is a nationally ranked, four-year, comprehensive public university, with approximately 17,500 undergraduate, 120 post-baccalaureate, and 900 graduate students. The Cal Poly community fosters teaching, scholarship, and service in a learn-by-doing environment where students, staff, and faculty are partners in discovery. Cal Poly has built an exemplary reputation on its learn-by-doing approach to the preparation of undergraduate and graduate students. It is a distinctive learning community offering academically focused students a hands-on educational experience that prepares them for today's scientific and technical world. Cal Poly provides a balanced education in the arts, sciences, and technology, while encouraging cross-disciplinary and co-curricular experiences. U.S. News and World Report has ranked Cal Poly #1 among public master's universities in the western United States for 24 consecutive years. The University values free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. As a campus, we welcome and nurture a rich array of different perspectives, ideas and cultures. We encourage international an...d multi-cultural education in order to prepare students for successful participation and competition in a diverse world and a global workforce. We believe that diversity of our students, faculty, and staff enlivens and enriches Cal Poly’s educational environment.